Use Personalization With or Without Account Linking
If a recognized speaker with a voice ID has Personalize Skills enabled in the voice ID settings of the Alexa app, this speaker can account link for a skill at the personal profile level. If Personalize skills is disabled, a recognized speaker can account link only at the shared account level. The shared account refers to the Amazon account to which the current Alexa-enabled device is registered. For more information about how Alexa users can enable or disable personalization and manage voice IDs, see Manage skill personalization as a user.
- How an Alexa user can set up personalization and account linking
- Skill supports personalization and account linking
- Skill supports personalization for recognized speakers, but not account linking
- Skill supports account linking, but not personalization for recognized speakers
- Skill supports neither account linking nor personalization
For a single Amazon account, multiple users can link their personal accounts for your skill. Alexa can recognize the speaker and use the correct personal account based on who is speaking to Alexa, without the user having to say, "Alexa, switch accounts."
Your skill can support personalization for recognized speakers either with or without account linking. A user can choose to enable or disable Personalize skills in the Alexa app. A user can choose to account link or not.
When a recognized speaker with a voice ID, with Personalize skills enabled, account links, they are linking to their personal Alexa profile.
When a user, with Personalize skills disabled, account links, they are linking to a shared account for all users of devices registered to the user's Amazon account.
The following tables describe how your skill behaves depending on the combination of personalization and account linking settings.
How an Alexa user can set up personalization and account linking
Your skill users will vary with respect to whether they have set up voice IDs, personalization, and account linking in the Alexa app. For personalization for recognized speakers to work for an Alexa user, they must make sure that Alexa recognizes their voice, that they have set up a personal profile in the Alexa app, and that Personalize skills is enabled for their voice ID.
A skill can't include a
person object in a request if Alexa doesn't recognize the speaker, and the
person object can't contain a
personId value if the speaker has not set up account linking in the Alexa app. Thus, the speaker has the responsibility to manage their personal profile in the Alexa app.
If a recognized speaker wants to account link between their personal profile and the skill, they must first sign into the Alexa app with the credentials for the Amazon account for the current Alexa-enabled device. Once signed in, the speaker can go to the main menu, and choose Settings. The Alexa app lists the personal profiles for the recognized users. If the speaker is one of those recognized users, the speaker can account link in the Alexa app.
If the speaker is not listed as a recognized user, the speaker can follow the prompts in the Alexa app to add another personal profile, and can set up their voice ID in their personal profile. Then the speaker can also account link with this personal profile.
Skill supports personalization and account linking
This table refers to both the
person and the
user objects in the response. If present, the
person object represents the current recognized speaker. The
user object refers to the Amazon account to which the currently active Alexa device is registered.
enabled for recognized speaker
with voice ID
In the Alexa app, the user can only link an account to the skill at the shared account level.
|no||no||The skill can't use either personalization for recognized speakers, or account linking features. The skill should prompt the user for account linking when required to use certain skill features, and respond gracefully if the speaker declines to perform account linking.|
Skill supports personalization for recognized speakers, but not account linking
In this case, the skill service supports personalization, but not account linking.
enabled for speaker
However, there are no
Skill supports account linking, but not personalization for recognized speakers
In this case, the skill service supports account linking, but not personalization for recognized speakers.
Skill supports neither account linking nor personalization
In this case, the skill service supports neither account linking nor personalization.
|yes or no||The skill behaves in the same way regardless of whether the speaker has Personalize skills enabled in the Alexa app. The
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Last updated: Nov 29, 2023