Step 2: Target Your App
This page describes the Target Your App screen. This screen has four sections: Supported devices, Availability, Target audience, Content rating, and User data privacy.
After you upload your app file, the number of supported devices appears in this section. For more information on how attributes in your manifest determine the devices your binary supports, see Device Filtering and Compatibility.
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Edit supported devices
To manage which devices your app file supports, select Edit supported devices. In the Supported devices overlay, devices that are unable to be selected are unsupported. Unsupported devices are determined by the attributes in your manifest (for Android apps) and the countries you target in the Availability section.
If you see an unsupported device, find out why by moving your mouse over the help icon next to the device's name, as shown in the following image.
The supported devices are grouped into four categories:
- Amazon Fire Tablets and Phones: Shows Fire tablet support for your app. For more details about Fire tablets, see Tablet Device Specifications.
Amazon Fire TV and Automotive: Shows Fire TV and Amazon Automotive support for your app. For details on Fire TV device names, see Fire TV naming conventions; for specifications, see Device Specifications for Fire TV.
Windows Devices (not an option for web apps): Allows your app to be distributed on Windows 11 devices. For details on targeting Windows devices, see Target Windows Devices.
Non-Amazon Devices (not an option for web apps): Shows Android devices on which your app could be installed through the Amazon Appstore for Android app. The Amazon Appstore supports non-Amazon devices running Android 5.0 and above. This option provides additional distribution avenues for your app, which is helpful if your app is only available in the Amazon Appstore, not on Google Play.
In the non-Amazon devices category, there is an option to Select all other Android devices. This setting allows your app to be distributed to any other Android device not listed, including future compatible Android devices. New devices are added regularly based on device popularity. Through manifest filtering, the Appstore automatically determines the device's compatibility.
If you don't select all other Android devices, you change your compatibility strategy from using a deny-list to using an allow-list for non-Amazon devices. Your app won't be compatible by default on those devices; instead, you'll need to manually select which third-party devices your app will support.
If necessary, you can manually remove support for devices that have known compatibility issues. Use the tabs at the top of the overlay to move between categories.
For additional information about supported devices for your app, see the following:
- Troubleshooting Android Manifest and Device Filtering
- Device Filtering and Compatibility
- Supported Filters on the Amazon Appstore.
Devices supporting only 64-bit apps
Some devices no longer support 32-bit apps, including any 32-bit apps currently available on Amazon Appstore. Customers attempting to download a 32-bit app on one of these devices will receive a notification alerting them that the app is not compatible with system requirements.
To make your app available to customers using one of these devices, add 64-bit (arm64-v8a) support to your app and submit an update using the Amazon Developer Console. Do not remove support for 32-bit (armeabi-v7a) while building your app, as it may impact current Amazon device selection.
Device support for multiple binaries
If you are submitting an Android app and have multiple binary files, you must choose the devices supported by each binary. After you upload your first binary, the Developer Console automatically filters the devices based on your manifest. When you upload an additional binary, you must manually select the devices you want to be supported.
When your app is available on the Appstore, each device has one APK associated with it. During app submission, when you add multiple binary files, you have to remove support for devices from your first binary that you want to be available for the additional binary files. The following instructions and screenshots clarify this selection process.
To configure support for multiple binary files:
Click Edit supported devices and remove support for devices you plan to target with your other binary files.
For example, suppose you have two APKs for your Fire TV app named "APK1" and "APK2". With APK1, you plan to target all Fire TV devices except Fire TV (Gen 3). To do this, click Edit supported devices for APK1. In the Supported devices overlay that appears, clear the checkbox next to Fire TV (Gen 3). This makes Fire TV (Gen 3) available for APK2 to target. If you don't remove the device support from the first APK, you won't be able to target it with the second APK.
Click Edit supported devices on the next binary. Because two binary files for the same app can't be installed on the same device, the devices supported by the first binary are unable to be selected. If you hover over the help icon for those devices, the message "Targeted by another App file in the current version" appears. Targeted means that you selected support for the device with your app. With the second binary file, you can select support for devices not already selected by the first binary.
Continuing with the example, suppose you upload "APK2" and plan to target the Fire TV (Gen 3) with this APK. You already cleared support for this device with APK1, so it will be selectable with this second APK.
With multiple binary files, the Amazon Appstore does not automatically assign the binary based on the API level or
versionCode(unlike with Google Play). You must manually select the supported devices when uploading multiple binary files.
When finished, click Save.
During the app submission process, some fields only appear under certain conditions. Here, learn about those fields contained in the Supported devices section, and the conditions under which they appear.
Does your app have touch capabilities?
This field appears if you target Amazon Automotive devices. Indicate if your app is touch enabled.
Does your app support offline consumption of the app content?
This field appears if you target Amazon Automotive devices. Indicate if your app works offline, or if it allows users to download content, such as videos or games, to use offline.
Troubleshoot common errors
This section provides troubleshooting information related to Android binary file submissions.
Warning: Reduced device support
When adjusting device support for a binary file, you see a warning that says the following:
Device support has been reduced from the previous version. Some existing customers will not be able to upgrade. To resolve manifest conflicts, Amazon recommends editing the manifest to retain your current device support.
This message means that, with your newly uploaded binary file, you have introduced new attributes in your manifest or build.gradle file that shrink the number of compatible devices. Most commonly, you might have incremented the API level, which reduces the number of devices that can support the update. As such, the Appstore is warning you that some devices might not be able to install this update.
For example, suppose you publish an APK with manifest attributes that require at minimum API level 19, and customers with a device supporting API level 19 (but not support for any level greater) install the app. Later, you update the app with new features or permissions requiring APK level 22 as a minimum. This new update will be incompatible with the previous version of the app the customer (with API level 19) installed. As a result, the customer will not see that an update is available.
Target device not available
When uploading a new binary file, you see a message that says a particular device is not supported. The message might one of the following:
Your App Bundle manifest requires capabilities not present on this device.
android:minSdkVersion = '22'; device requires '15'
Your APK manifest requires capabilities not present on this device.
android:minSdkVersion = '22'; device requires '15'
Device is not available for the selected region.
To enable this device, update your region selection.
To see the reason the device isn't supported, move your mouse over the help icon next to the device name in the Supported devices overlay. For more details, see Supported devices. The incompatibility could be due to the API level, OpenGL compression format, CPU, screen size and density, device features, or other factors about your app such as lack of availability in the geographic locale.
Targeted by another app file in the current version
If you're uploading multiple binaries, the device might already be supported by another binary file. If so, when you move your mouse over the unsupported device, it says:
Targeted by another App file in the current version.
Multiple binaries cannot support the same device. You must edit the device support for one binary file so that you can select support for the device with the other binary. For step-by-step details, see Device support for multiple binaries. For a more conceptual background, see Multiple APKs for the same application listing.
In the Availability section, select the countries and regions where you want your app to be available. By default, your app is set to be available in all countries. You can add localized descriptions and multimedia on the Appstore Details screen.
Not all Amazon devices are available in all countries. If a Fire TV or Fire tablet isn't available in any of your selected countries or regions, the Developer Console marks those devices as unsupported. For more details about international distribution, see Distributing Your App Internationally.
You must provide details about your app's target audience. Depending on the target audiences you select and the countries where you intend to distribute your app, you may be required to comply with Amazon's Child-Directed App (COPPA) Policy.
Amazon does not typically use this information to determine an app's maturity rating or availability. However, based on your responses you may be asked to submit additional information during the review process.
|Apps designed for children (0-12, or 13-15 in some marketplaces).||If the app's primary audience is children, you must comply with our Child-Directed App (COPPA) Policy.|
|Apps designed for mixed audiences, including children.||If the target audience of your app includes children, you must comply with our Child-Directed App (COPPA) Policy, unless you confirm a child is not using your app.|
|Apps not designed for children (only intended for ages 16 and above).||The app must meet Amazon's broader Content Policy Guidelines.|
As a best practice, only select age groups for your app's target audience if you have confirmed your app is appropriate for those audiences. For example, select both adults and children if your app is designed all ages, not only because you want your app to be available to all users.
In the Content rating section, complete a questionnaire to help define a content rating for your app. All apps published to the Amazon Appstore must adhere to the content guidelines that are described in Amazon Appstore Content Policy. If Amazon determines that an app contains, facilitates, or promotes content that is prohibited by these guidelines, Amazon will reject the app submission or suspend further distribution of your app and notify you at the email address associated with your developer account.
In this section
You're asked to rate your app's content in the following categories:
- Cartoon Violence
- Account creation or other personal information collected
- Location detection or Location-Based Services
- User Generated Content or User to User Communication
For clarity about any category listed here, see Amazon Appstore Content Policy.
How Amazon processes your content rating
Based on your selections here, Amazon assigns a summary maturity rating to your app and then displays that rating on the app detail page in the Appstore. Amazon reserves the right to assign maturity ratings for your app at its discretion.
If Amazon determines that an app contains, facilitates, or promotes content prohibited by these guidelines, Amazon will reject the submission.
Content ratings for published apps can only be changed when submitting a new app file.
Providing documentation for IP use
If your app uses the intellectual property (IP) of a third party, you might be asked to provide documentation of your license or IP rights to Amazon in order to list your app with the Amazon Appstore. This documentation must be either a confirmation letter from the IP rights holder with a formal signature or a copy of the applicable license agreement. Amazon will contact you during the app submission process to provide this documentation in a way that associates it with your app.
Screenshots of license agreements are not considered valid documentation for this requirement. You can also provide your documentation to Amazon in the form of a PDF file.
If you're contacted for IP validation, send this documentation as an email attachment (not embedded images) to firstname.lastname@example.org with a reference to your app submission, package name, and developer account. We will need this information to associate your documentation to the correct app submission and then pass it to the appropriate team for review.
User data privacy
If you are updating an existing app and have already completed the privacy questionnaire, it will be pre-populated with your previously submitted responses. If this is the first time you are completing the questionnaire, complete all required fields in the Developer Console.
The information you provide will be used to display privacy labels on your app detail page on the Amazon Appstore on Fire tablets, Fire TV devices, non-Amazon Android devices, Windows 11 devices, and Amazon.com. For more information about user data collection and privacy labels, including a timeline of when you can expect users to see the privacy labels, see Amazon Appstore Privacy Labels.
Go to the next step: Step 3: Add Appstore Details.
Last updated: Oct 02, 2023