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Checkout Service Store Test Plan

Disclaimer: This document contains sample content for illustrative purposes only. Organizations should follow their own established best practices, security requirements, and compliance standards to ensure solutions are production-ready.

Checkout Service Store Test Plan

Overview

This test plan covers the comprehensive testing strategy for a Just Walk Out store using credit card entry where Amazon manages the full payment lifecycle through the Checkout Service API. The retailer calculates pricing via the Create Purchases API and submits the priced cart to Amazon for payment processing and receipt generation.

Store Configuration

Attribute Value
Entry Method Credit card tap at gate
Identity Verification Amazon-managed (no retailer F&A integration)
Charge Calculation Order Delegation via Create Purchases API (incoming from Amazon)
Payment Processing Retailer calls Amazon via Checkout Service API to charge shopper's payment instrument
Receipt Generation Amazon-managed
Refunds Amazon-managed (no retailer API required)
Bad Debt Amazon-managed (no retailer tracking required)

APIs in Scope

API Endpoint Direction Purpose
Create Purchases POST /v1/order/purchases Incoming (Amazon → Retailer) Receive cart and calculate pricing (Order Delegation)
Checkout Cart POST /v1/checkout/carts Outbound (Retailer → Amazon) Submit priced cart to Amazon to charge shopper's payment instrument

Test Phases

Phase 1: Unit & Component Testing

1.1 Create Purchases API Testing (Incoming Call)

Duration: 3-5 days
Prerequisites: Ordering Connector deployed and configured

Test Objectives:

  • Validate cart pricing calculations when Amazon calls your endpoint
  • Test promotion and tax logic
  • Verify empty cart handling
  • Test idempotency with idempotentShoppingTripId (Amazon may retry)
  • Validate error responses your endpoint returns to Amazon

Key Test Cases:

  • Single item cart pricing
  • Multi-item cart with promotions
  • Weight-based item calculations
  • Empty cart returns empty purchaseId
  • Unrecognized SKU routing to bad cart process
  • API timeout and retry scenarios
  • Malformed request handling

Success Criteria:

  • All pricing calculations accurate within 0.01 tolerance
  • Empty carts return empty purchaseId consistently
  • Idempotency maintained across duplicate requests from Amazon
  • Error responses follow documented format (Amazon will retry on 500/503)
  • Response times under 2 seconds for 95% of requests

1.2 Checkout Service API Testing (Outbound Call)

Duration: 3-5 days
Prerequisites: Create Purchases API validated, Checkout Service configured

Test Objectives:

  • Validate outbound cart submission to Amazon to charge shopper's payment instrument
  • Test cart content and totals validation
  • Verify retry strategy with exponential backoff for 429/503 responses
  • Test error handling for validation failures

Key Test Cases:

  • Successful checkout with valid cart
  • Cart content validation (line items match)
  • Order totals validation (priceTotal = subTotal - promotions + tax)
  • Decimal precision validation (2 decimal places)
  • Empty cart handling (no checkout call)
  • Payment instrument decline scenarios
  • Checkout API timeout handling
  • 429 (Too Many Requests) retry with Retry-After header
  • 503 (ServiceUnavailable) retry with retryAfter value
  • Exponential backoff behavior validation

Success Criteria:

  • All valid carts processed successfully (201 response)
  • Cart validation rules enforced correctly
  • Payment failures handled gracefully
  • orderId returned for successful transactions
  • No checkout calls made for empty carts
  • Retry logic correctly handles 429 and 503 responses
  • Exponential backoff implemented correctly

Phase 2: Integration Testing

2.1 End-to-End Shopping Journey

Duration: 5-7 days
Prerequisites: All component tests passed

Test Scenarios:

Scenario 1: Successful Shopping Trip

  1. Shopper taps credit card at gate
  2. Amazon verifies payment instrument and places pre-auth
  3. Gate opens, shopper enters store
  4. Shopper picks up items (tracked by Amazon)
  5. Shopper exits store
  6. Amazon calls Create Purchases API with cart (incoming)
  7. Retailer calculates pricing and returns purchaseId
  8. Retailer calls Checkout Service API with priced cart (outbound) to charge shopper's payment instrument
  9. Amazon validates cart, charges payment instrument
  10. Amazon returns orderId (201)
  11. Amazon generates and delivers receipt to shopper

Scenario 2: Empty Cart Journey

  1. Shopper taps credit card at gate
  2. Pre-auth placed, gate opens
  3. Shopper enters but takes no items
  4. Shopper exits store
  5. Amazon calls Create Purchases API with empty cart (incoming)
  6. Retailer returns empty purchaseId
  7. No outbound Checkout Service API call made
  8. Amazon cancels pre-auth automatically

Scenario 3: Payment Decline Scenario

  1. Normal shopping journey through cart calculation
  2. Retailer submits cart to Checkout Service (outbound)
  3. Amazon attempts payment but card is declined
  4. Checkout Service returns payment failure
  5. Retailer retries with exponential backoff if applicable (429/503)
  6. If terminal failure, retailer logs error — Amazon handles bad debt

Success Criteria:

  • 100% success rate for valid shopping journeys
  • Empty carts handled without checkout calls
  • Payment declines handled gracefully with appropriate retry logic
  • All transactions properly logged and tracked
  • Receipt delivery successful (Amazon-managed)

2.2 Retry and Error Handling Integration

Duration: 2-3 days
Prerequisites: End-to-end flow validated

Test Objectives:

  • Validate incoming call error handling (Create Purchases)
  • Validate outbound call retry logic (Checkout Service)
  • Verify system behavior under failure conditions

Test Cases:

  • Create Purchases endpoint returns 500 → verify Amazon retries with same idempotentShoppingTripId
  • Create Purchases endpoint returns 503 → verify Amazon retries
  • Checkout Service returns 429 → verify retailer retries with Retry-After header
  • Checkout Service returns 503 → verify retailer retries with retryAfter value
  • Checkout Service returns 400 → verify retailer does NOT retry (terminal error)
  • Network timeout on outbound Checkout Service call → verify retry behavior
  • Multiple concurrent retries for same shopping trip → verify idempotency

Success Criteria:

  • Incoming call idempotency maintained across Amazon retries
  • Outbound retry logic follows exponential backoff
  • Terminal errors (400) not retried
  • Retryable errors (429, 503) retried with correct backoff
  • Alerts triggered when max retries exhausted

2.3 Cart Validation Integration

Duration: 3-4 days
Prerequisites: End-to-end flow validated

Test Objectives:

  • Validate Amazon's cart validation rules
  • Test edge cases and boundary conditions
  • Verify error handling for validation failures

Test Cases:

  • Cart content mismatch (items don't match original cart)
  • Order totals mismatch (incorrect calculations)
  • Missing required fields in checkout payload
  • Invalid decimal precision
  • Large cart processing (100+ items)
  • Concurrent checkout attempts

Success Criteria:

  • All validation rules enforced correctly
  • Clear error messages for validation failures
  • System handles large carts efficiently
  • Concurrent requests processed safely

Phase 3: Performance & Load Testing

3.1 API Performance Testing

Duration: 3-4 days
Prerequisites: Integration testing completed

Load Scenarios:

Normal Load:

  • 10 concurrent shoppers
  • 1 transaction per minute per shopper
  • 4-hour sustained test

Peak Load:

  • 50 concurrent shoppers
  • 2 transactions per minute per shopper
  • 1-hour sustained test

Burst Load:

  • 100 concurrent checkout requests
  • 5-minute burst test

Performance Targets:

  • Create Purchases API (incoming): < 2 seconds (95th percentile)
  • Checkout Service API (outbound): < 5 seconds (95th percentile)
  • System availability: > 99.9% during test period

3.2 Scalability Testing

Duration: 2-3 days
Prerequisites: Performance baselines established

Test Objectives:

  • Determine maximum concurrent capacity
  • Identify bottlenecks and failure points
  • Validate auto-scaling behavior

Test Method:

  • Gradually increase load from 10 to 200 concurrent users
  • Monitor response times and error rates
  • Identify breaking point and degradation patterns

Success Criteria:

  • System handles target load without degradation
  • Auto-scaling triggers appropriately
  • Graceful degradation under extreme load
  • No data loss or corruption under stress

Phase 4: Security & Compliance Testing

4.1 Authentication & Authorization

Duration: 2-3 days
Prerequisites: All APIs configured with security

Test Cases:

  • Valid IAM role authentication
  • Invalid/expired credentials rejection
  • API Gateway security configuration
  • Rate limiting enforcement
  • HTTPS/TLS validation

Success Criteria:

  • All unauthorized requests rejected (401/403)
  • Rate limiting prevents abuse
  • All data transmitted securely
  • Security logs capture all events

4.2 Data Protection Testing

Duration: 2-3 days
Prerequisites: Security infrastructure deployed

Test Objectives:

  • Validate PCI DSS compliance (Amazon-managed)
  • Test data encryption in transit
  • Verify audit logging completeness

Test Cases:

  • Payment data encryption validation
  • Audit trail completeness
  • Data retention policy compliance
  • Privacy regulation compliance (GDPR, CCPA)

Success Criteria:

  • All payment data properly encrypted
  • Complete audit trail maintained
  • Compliance requirements met
  • No sensitive data exposed in logs

Phase 5: Operational Readiness Testing

5.1 Monitoring & Alerting

Duration: 3-4 days
Prerequisites: Monitoring infrastructure deployed

Test Objectives:

  • Validate monitoring coverage
  • Test alerting thresholds and escalation
  • Verify dashboard accuracy

Test Cases:

  • API response time monitoring
  • Error rate alerting
  • Payment failure notifications
  • System health checks
  • Business metrics tracking

Success Criteria:

  • All critical metrics monitored
  • Alerts trigger within SLA (< 5 minutes)
  • Dashboards provide actionable insights
  • Escalation procedures tested

5.2 Incident Management Testing

Duration: 2-3 days
Prerequisites: Monitoring and alerting validated

Test Objectives:

  • Validate incident detection and classification
  • Test escalation procedures and communication plans
  • Verify coordination with Amazon during cross-system incidents
  • Confirm post-incident review process

Test Scenarios:

  • Simulate Create Purchases endpoint failure → verify incident detection, classification, and alerting
  • Simulate Checkout Service outbound call failures → verify escalation triggers
  • Simulate sustained 429 responses from Checkout Service → verify on-call notification and Amazon coordination
  • Simulate complete API Gateway failure → verify war room activation and communication plan
  • Conduct tabletop exercise for major incident affecting shopper experience

Success Criteria:

  • Incidents detected within SLA (< 5 minutes)
  • Correct severity classification applied
  • Escalation procedures followed correctly
  • Communication plan executed (internal stakeholders, store operations, Amazon team)
  • Incident timeline tracked (detection, acknowledgment, mitigation, resolution)
  • Post-incident review conducted with root cause and corrective actions documented
  • MTTD and MTTR metrics captured

5.3 Disaster Recovery Testing

Duration: 2-3 days
Prerequisites: DR procedures documented

Test Scenarios:

  • API Gateway failure simulation
  • Database connectivity loss
  • Network partition scenarios
  • Service degradation handling

Success Criteria:

  • System fails gracefully
  • Recovery procedures effective
  • Data integrity maintained
  • RTO/RPO targets met

Test Environment Requirements

Infrastructure

  • API Gateway: Configured with rate limiting and authentication
  • Compute Resources: Auto-scaling groups for APIs
  • Database: Primary and backup instances
  • Monitoring: CloudWatch, application monitoring tools
  • Load Balancer: Health checks and failover configured

Test Data

  • Valid Store Configuration: Store ID, catalog data
  • Test Payment Instruments: Valid and invalid credit cards
  • Product Catalog: Diverse SKUs with various pricing models
  • Test Shoppers: Different shopper profiles for testing

Tools & Frameworks

  • API Testing: Postman, Newman, or similar
  • Load Testing: JMeter, Artillery, or k6
  • Monitoring: CloudWatch, Datadog, or New Relic
  • Security Testing: OWASP ZAP, Burp Suite

Test Data Management

Catalog Data Requirements

{
  "testCatalog": {
    "regularItems": [
      {"sku": "TEST-001", "price": 9.99, "name": "Test Item 1"},
      {"sku": "TEST-002", "price": 15.50, "name": "Test Item 2"}
    ],
    "promotionalItems": [
      {"sku": "PROMO-001", "price": 12.99, "promotion": "20% off"}
    ],
    "weightBasedItems": [
      {"sku": "WEIGHT-001", "pricePerLb": 3.99, "name": "Test Produce"}
    ],
    "unknownSkus": [
      {"sku": "UNKNOWN-001", "expectedBehavior": "badCartProcess"}
    ]
  }
}

Test Payment Instruments

  • Valid Cards: Test credit/debit cards that process successfully
  • Declined Cards: Cards that simulate payment failures
  • Expired Cards: Cards that simulate expiration scenarios

Success Criteria & Exit Criteria

Phase Exit Criteria

Unit Testing:

  • 100% of test cases pass
  • Code coverage > 80%
  • No critical or high severity defects

Integration Testing:

  • End-to-end scenarios complete successfully
  • All API integrations validated
  • Performance within acceptable limits

Load Testing:

  • Target load handled without degradation
  • Scalability requirements met
  • No data loss under stress

Security Testing:

  • All security requirements validated
  • Compliance standards met
  • Vulnerability assessment passed

Operational Readiness:

  • Monitoring and alerting functional
  • Disaster recovery procedures validated
  • Documentation complete

Overall Success Criteria

  • All test phases completed successfully
  • System meets functional requirements
  • Performance targets achieved
  • Security and compliance validated
  • Operational procedures tested
  • Go-live readiness confirmed

Risk Mitigation

High-Risk Areas

  1. Cart Validation Logic: Complex validation rules between retailer and Amazon
  2. Payment Processing: Amazon-managed payment failures
  3. Empty Cart Handling: Coordination between APIs for pre-auth cancellation
  4. Performance Under Load: Checkout Service API response times

Mitigation Strategies

  • Extensive Validation Testing: Comprehensive test cases for all validation rules
  • Payment Failure Simulation: Test all decline scenarios and error handling
  • Empty Cart Automation: Automated testing of empty cart workflows
  • Performance Monitoring: Continuous monitoring during load tests

Test Schedule

Phase Duration Dependencies Resources
Unit Testing 6-10 days APIs deployed 2-3 developers, 1 QA
Integration Testing 10-14 days Unit tests passed 2 QA engineers, 1 developer
Performance Testing 5-7 days Integration complete 1 performance engineer, 1 QA
Security Testing 4-6 days Performance baseline 1 security engineer, 1 QA
Operational Testing 7-10 days Security validated 1 DevOps engineer, 1 QA
Total 32-47 days   6-8 team members

Deliverables

Test Documentation

  • Test case execution reports
  • Performance test results and analysis
  • Security assessment report
  • Defect reports and resolution status
  • Test environment configuration guide

Operational Documentation

  • Monitoring and alerting configuration
  • Incident response procedures
  • Performance baselines and thresholds
  • Go-live readiness checklist

Code Artifacts

  • Automated test suites
  • Performance test scripts
  • Monitoring dashboards
  • Deployment automation scripts

Appendix

Test Case References