Archive Item
You can archive items that are no longer available for sale in your Just Walk Out store using the catalog Excel template. This deactivates items from active inventory while maintaining historical records.
Excel Template Method
Archive items by setting the operation field to "Archive" in the catalog template.
Required Fields
| Field | Required | Description |
|---|---|---|
| item_sku | Required | The item SKU to be archived |
| operation | Required | Must be set to "Archive" |
Process
- Download the catalog template from the Merchant Portal
- Populate the required fields (see image below):
- Enter the SKU in the
item_skucolumn - Set
operationfield to "Archive"
- Enter the SKU in the
- Upload the completed template through the Merchant Portal
Items Still in Store
If the item is still physically present in the store, you will see an error message in the processing report. Items cannot be archived while still on the shelf.
Important Notes
- A product cannot be archived until it is physically and virtually removed and replaced with a new item in all store locations. To replace the item, have an associate scan the new item using the handheld's Planogram tool.
- Archived items are deactivated from active inventory but transaction history is preserved
- Once archived, items cannot be scanned for new purchases
- You can reactivate archived items by uploading them again with the standard catalog upload process
