Today during the Hospitality Industry Technology Exposition & Conference (HITEC), Amazon announced a new suite of Alexa Smart Properties (ASP) for Hospitality features tailored for properties such as hotels, resorts, and casinos. Currently, many properties including Circa Resort & Casino and The Wynn in Las Vegas, as well as select U.S. Walt Disney World Resorts, have built, customized, and scaled Alexa-enabled solutions and services that are tailored to their desired brand and guest experience.
With the new features included in today’s announcement, hospitality properties have even more ways to build and deploy delightful guest and staff experiences using Alexa Smart Properties’ Console, APIs, and Alexa-enabled devices:
Alexa Smart Properties for Hospitality also announced momentum with providers like Circa, which recently completed its Alexa Smart Properties deployment in all of its 512 hotel rooms and is the first hospitality customer to implementAmazon’s PBX support. As part of the deployment, Circa and Amazon partnered with Hotel Genie, an ASP solution provider that develops guest services apps that work on Alexa-enabled devices, to create and deploy the guest experience that is now live at Circa. “Everything is built around technology, so you really have to embrace it or you’re going to get left behind,” said Greg Stevens, Co-Founder and Co-Owner of Circa.
“Hotels know their guests, and Amazon provides tools to help make the guest experience more convenient and delightful, adapting them for their specific brand needs. We’re excited to continue working with some of the leading hotel brands globally to offer cost-effective ways to deploy, manage, and customize Alexa-enabled technology at scale in their properties.” said Bram Duchovnay, Director of Alexa Smart Properties.
See here to learn more about how Alexa Smart Properties for Hospitality offerings can help you deploy technology solutions at scale for your properties.