Alexa for Hospitality provides device fleet management to build Alexa capabilities at scale. Alexa simplifies tasks for guests like playing music, checking the weather, calling the front desk, ordering room service, controlling in-room temperature or lighting, and even checking out. Use voice immersive experiences to help your property increase revenues, reduce costs, and improve guest satisfaction.
"Alexa, what restaurants are on this property"
Property analytics and insights provide aggregated guest engagement to help hospitality providers optimize their guest experience and innovate on their behalf, expand services, and streamline processes.
Alexa for Hospitality was built with guest privacy in mind. Properties cannot access voice recordings of what a guest says. No personal information needs to be shared with Alexa to use the device.
We’ve built in multiple layers of privacy protections.
Drive employee productivity by integrating Alexa with property management systems, guest request and engagement platforms, and smart room solutions to route, prioritize, and fulfill requests efficiently. This enables staff to focus on the guest interactions that matter most.
“Alexa, contact the front desk”
“Alexa, help me check out"
“Alexa, what are the pool hours”
You can enable Alexa as the hub of the room, creating a guest-centric experience through the power of voice. Alexa provides an experience that all guests can enjoy. Guests can say:
“Alexa, play music”
“Alexa, turn up the temperature"
“Alexa, reserve a table”
With Alexa for Hospitality, you can easily provision multiple Echo devices at the same time, and automatically connect them to your account through a centralized console. You can now manage hundreds of Echo devices on your property with ease. Our console allows you to specify device settings like maximum volume, check device state, and remotely reset devices to prepare for the next guest. We can even connect you with Solution Providers to provide professional support with your implementation.
Alexa has thousands of skills that you can activate for your property, creating a unique guest experience. Simply select the skills that match your brands personality and add them to your guest rooms using our console.
Want more customization to deliver a unique experience? Building custom skills is easy, and the Alexa Skills Kit provides tools, documentation, and code samples to help you get started. Create a unique experience by building a skill that allows guests to easily access property information, services, and amenities.