Deliver voice and ambient intelligence to delight guests, retain staff, and open up new revenue streams.
Offer guests more comfort, convenience, and control to increase their satisfaction and loyalty.
Personal service at Fairmont
Fairmont Le Manoir Richelieu uses Alexa to elevate guest experiences and provide more personal services with a bi-lingual solution.
If you can envision it, Alexa can bring it to life through the intuitive power of voice and ambient intelligence. Whether responding to guest requests or delivering information non-intrusively, Alexa engages guests in ways no other technology can.
"Alexa, when is the bar open?"
Inform guests of activities and communicate information efficiently.
"Alexa, order room service."
Give guests a seamless way to request amenities and order room service.
"Alexa, turn on the TV."
Let voice control the television, radio, thermostat, lights, and blinds.
A Digital Silver Platter
See how Circa Resort & Casino delights its guests with Alexa.
Route guests’ voice-generated requests directly to the right team to streamline operations, reducing the burden on your front desk and concierge staff so they can serve the guests in front of them.
Give guests a quicker way to get answers and make requests.
Delight guests by focusing staff time on more value-added interactions.
Streamline operations by plugging Alexa into your existing ticketing systems.
Supporting families and care staff
Alexa helps families whose kids are going through long-term medical treatments at the Ronald McDonald House Greater Hudson Valley.
Privacy and Security
No voice recordings are stored, no personal or financial information is collected, and the camera can be force-disabled.
Friction-free Set-up
APIs and a web UI make it easy to set up, roll out, and centrally manage your fleet of devices across your properties.
Actionable Insights
Analytics on device usage can help you better understand what your patients and staff need to improve their experience.
