Conversational AI offers developers, brands and device makers a unique opportunity to shape new customer experiences, deepen customer engagement and generate revenue.
The numbers speak to the opportunity: more than 100 million devices with Alexa have been sold. Skill builders have developed over 130,000 skills for Alexa. Device makers and brands have added Alexa to more than 140,000 smart speakers, lights, plugs, smart TVs, and cameras.
The Voice 21 event offers technical and business decision makers alike a venue to learn more about how you can harness the power of conversational AI and ambient computing. The agenda is jam-packed with talks by pioneers from diverse industry sectors that are harnessing the power of voice to shape the next wave of computing.
Here are three talks that are that highlight the wide variety of themes from this year’s event:
1. Conversational AI: The New Face and Image of The AI First Enterprise
Capital One has been at the forefront of shaping new conversational AI experiences. To give just one example, their Alexa skill allows customers to check balances, pay bills and track spending easily.
In her talk at Voice 21, Diana Mingels, head of Natural Language Understanding and Natural Language Generation at Capital One will explain the inherent opportunities in conversational AI, and provide actionable tips on how organizations can get ready for an AI-first world.
2. Conversation - Ethically Created and Distributed Synthetic Voice and Voice Cloning
This panel discussion will focus on the ethical implications of AI in a voice-first world. As with any new technology, businesses, organizations and governments around the world have to work together to ensure that it is not misused. This panel discussion will feature executives from different industries talking about ethical best practices around synthetic voice, real use cases, consumer and talent rights, ethics in AI, and more.
Jeff Blankenburg, Chief Technical Evangelist, Alexa talks about what the future of people might look like. Blankenburg will offer attendees a deep dive into the ambient technologies that will shape our world, explain how they will affect us culturally, and outline how technology advancements will also be human advancements. Come hear about how sensors, context, ambient computing, and machine learning can be your future, too.
Learn more about Voice 21 and see the entire agenda at the conference website.