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Connected Care Experiences

Alexa Smart Properties for healthcare makes it easy and cost effective for hospitals and providers to care for their patients. Alexa Smart Properties simplifies deploying and managing Alexa enabled-devices at scale and allows properties to enable HIPAA-eligible Alexa skills, connecting care providers to patients through voice experiences.

What is Alexa Smart Properties for healthcare?

Alexa Smart Properties provides device fleet management to build Alexa capabilities at scale. Alexa gives patients more entertainment options, more control over their environment, and closer communication connectivity with their care team. Alexa can help free up the care team by handling administrative tasks, using functionality like care team Drop In and workstream integration, so they can focus on providing the highest level of patient care, while lowering costs.

Why add Alexa to your healthcare system?

“One of the things we like about Alexa voice technology is that it lets our care team save time while keeping them closer to our patients. Patients will be able to use their voice to control more functionality in the rooms, access more entertainment and information, and communicate even easier. Voice technology is bringing vast improvements to the lives of our community.” - Craig Anderson, Director of Innovation at Baycare

"Boston Children's Hospital has adopted Echo devices for use in patient rooms, at nursing stations, and in provider workspaces, to facilitate communication with patients and families for confirmed or suspected Covid cases. The result has been a more efficient clinical staff that can better attend to patient needs without exhausting PPE supplies and ensuring appropriate precautions are in place. We see near limitless potential for in-patient, ambulatory, and homecare engagement and will continue to innovate with Alexa Smart Properties technology.” - John Brownstein, Chief Innovation Officer at Boston Children’s Hospital

“Working with Alexa Smart Properties has enabled Aiva to bring AI voice technology that can be easily customized, managed, and deployed at enterprise scale. Using Alexa Smart Properties, Aiva takes work off of nurses’ plates and enables them to focus on direct, high-value care, while giving patients a better, more self-directed experience.” - Sumeet Bhatia, Founder and CEO of Aiva Health


Alexa helps patients stay informed, connected, comfortable, and entertained.

Patients are able to use their voice to control more functionality hands-free, and access more entertainment and information. With a simple voice command, you can use Alexa to get your questions answered, play music, and control smart home devices within their room. With Alexa Smart Properties for healthcare, patients can communicate with their care team, choose not to be disturbed, or let their care team virtually monitor their well-being.

Alexa Smart Properties Senior Living
Alexa Smart Properties Senior Living

Alexa saves time and can streamline administrative tasks.

With features like care team drop-in, you can easily connect with patients via audio and video. Even without being physically present in the room, this allows the care team to have a personal face-to-face relationship with patients. Physicians and nurses can securely monitor patients remotely to see how they're doing and see them directly through the screen. Alexa reduces the need for PPE, time to travel, and other care logistics costs. With Alexa Smart Properties for healthcare, asking for assistance from your care team is faster and more intuitive.


Easily manage, deploy, and customize large numbers of Alexa enabled devices

Alexa Smart Properties for healthcare APIs and console provide solution providers and property managers an environment to manage Alexa and smart devices in the rooms across their properties. They can assign skills to devices in rooms, send announcements via Alexa, and configure settings such as custom wake words. There are many ways to leverage Alexa AI to improve how a property is managed. Alexa Smart Properties simplifies deploying and managing Alexa devices at scale and allows properties to enable HIPAA-eligible Alexa skills.

Alexa Smart Properties Senior Living
Alexa Smart Properties Senior Living

Private and secure

Alexa Smart Properties was built with privacy in mind. Alexa Smart Properties for healthcare provides secure multiple layers of privacy protections for users. Alexa Smart Properties for healthcare implements specific administrative, technical, and physical safeguards for protected health information processed by HIPAA-eligible skills.


Connect with solutions providers

Alexa Smart Properties Senior Living

Our network of Alexa Solution Providers work together to provide comprehensive strategy and development support for Alexa devices and skills. You can access a range of services including planning, voice design and creative, pre-tested reference architectures and hardware, software development, testing, and go-to-market support.

Interested in becoming an Alexa Smart Properties solution provider?

Leverage Alexa Smart Properties to build solutions and services designed specifically for healthcare customers. Provide professional support for Alexa device fleet management, skill customization, and implementation solutions to healthcare properties. Alexa Smart Properties technology will enable you to build, market, and sell Alexa capabilities at scale to healthcare customers.