Ascot Racecourse has deployed Alexa Smart Properties’ hospitality solution to allow guests to buy products, place bets and order food and beverages from the comfort of their suites, using just their voice.

What is Alexa Smart Properties?

Alexa Smart Properties is a new experience powered by a set of technologies that property owners and managers can use to deploy and manage Alexa-enabled devices at scale.

With custom skills, Alexa simplifies tasks like playing music, controlling in-room temperature or lighting,  finding hours of operations or order room service. You can select from thousands of Alexa skills or build your own custom skills and add them to select spaces in a few quick steps.

Deliver voice immersive experiences, so you can delight your customers and improve your teams’ productivity.

Enable indispensable Alexa experiences at scale

Customise your experience

You can build customer experiences to reflect brand personality like default music stations, recommended morning work-outs, fun trivia, or inform customers of your hours of operations.  

Optimize fleet management

You can provision a fleet of devices quickly, manage them centrally, and gauge aggregate analytics for your property.

Building a connection through voice

Alexa Smart Properties Senior Living
Ready for the future

Bring voice technology to your customers. Alexa is always getting smarter, both for features, and for natural language, understanding and accuracy. Alexa continually learns and adds more functionality, every hour, every day.

Private and secure

All utterance history, voice activity, and personal data will be secured for the customer. Neither the integrator, property manager, or other third party will have access to any personal data about the customer.  

No matter where you need Alexa

Hospitality

 

Customise your Hospitality experience so guests can access your services and amenities from the comfort of their room, using just their voice. Use voice immersive experiences to help your property increase revenues, reduce costs, and improve guest satisfaction. 

 

Senior Living

 

Elevate your residents’ quality of life in their communities by enabling them to be more independent, empowered, and connected while streamlining workflows to help communities save time and money. Use Alexa Smart Properties to deploy and manage devices at scale.

 

Build the new normal

Property requests

 

Order room service, find out about pool hours, or enquire about property-specific info.

General information and local services

 

Get the weather forecast, check on traffic to the airport, find the nearest coffee shop, or listen to the latest news, and much more.

In-Property experiences

Ask Alexa to call the property manager, maintenance requests, or other property-

related contacts. Control lights, thermostat, lock, blinds, and more.

Music

 

Listen to a favorite artist or music genre or connect to Bluetooth to stream from a mobile device.

Alarms, Timers and Reminders


Set an alarm, a timer for how long the kids can watch TV, or a reminder for dinner reservations.

Naturally invoke skills


Customers can make their requests the same way they would if speaking to a property staff member.

Meet our solution providers

Interested in becoming an Alexa Solutions Provider?

Leverage Alexa Smart Properties to build solutions and services for Senior Living customers. Provide professional support for Alexa device fleet management, skill customisation, and implementation solutions to Hospitality properties. Our technology allows you to specify device settings like maximum volume, check device state, and remotely reset devices. Alexa Smart Properties technologies will enable you to build, market, and sell Alexa capabilities at scale to customers.