The final post in our series covers another key voice design principle, which is to make your interactions relatable to your customers.

In order to enable conversational, freeform voice-first interactions, it's important to present all available options at the top level. Learn how to design your voice user interface in a way that reduces cognitive load on your customers.

When designing customer experiences for any form factor, it’s important to create a personal experience for users. Learn how you can individualize the voice experience through personalization.

Voice is fast-becoming a common user interface, and we find that people embrace voice-first user interfaces because they are natural, conversational, and user-centric. Learn about how you can build your voice-first interaction in a way that enables users to speak to Alexa in their own words.

When you build delightful skills with compelling content, customers win. Now with the announcement of in-skill purchasing, you can sell premium content to enrich your Alexa skill experience. Here are some best practices for designing a premium experience for your customers.

The Alexa Developer Rewards program is expanding, giving developers even more ways to earn money for eligible Alexa skills that customers love. Now, kid skills join the growing list of eligible skill categories.

When building skills, it is incredibly important to build high-quality experiences. Users will not come back if a skill does not open or fails quietly halfway through. And we may not be aware of any problems until a user writes a one-star review. Testing and automation are the solution.

Last year we released more than 100 products, programs, features, and tools in the Alexa Skills Kit (ASK)—from new additions to the Echo family of devices, to new monetization opportunities, to new and improved developer tools. Here are the highlights. 

Echo Spot is now shipping to customers in the US. Create engaging experiences using the interactive touch display on Echo Spot.

We are happy to announce the next evolution of our testing tools for Alexa skill developers. Now you can use the Test Simulator (Beta) to test your Alexa skill without owning a device.

Today, Amazon announced Alexa for Business from Amazon Web Services. Alexa for Business is a service that makes it easy for organizations to use Alexa in the workplace. This opens up new opportunities for Ask skills developers to build skills that help organizations and employees use Alexa to get more done in less time.

You now have more ways to earn money with your Alexa skills through in-skill purchasing and Amazon Pay. These features are currently available in developer preview, and will be available broadly in 2018.

Calling all developers and innovators: reserved seating is now open for Alexa Gadgets sessions at AWS re:Invent 2017.

What makes a skill engaging for customers, and what keeps customers coming back over time? Learn the qualities of top-performing skills that see the highest consistent customer engagement.  

Today AWS announced that developers can now export their Amazon Lex chatbot schema into an Alexa-compatible format for use in an Alexa skill.  This enables developers to offer users even more ways to interact with Amazon Lex powered conversational chatbots.