About Alexa Smart Properties
Alexa Smart Properties enables property owners and managers to deploy and manage Alexa-enabled devices at scale.
Alexa Smart Properties technologies
Alexa Smart Properties offers the following technologies:
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Alexa for Business – Provides tools that organizations use to manage Alexa-enabled devices, enroll users, and configure Alexa skills. Alexa skills enable employees to book meeting rooms, start conference calls, find the nearest printer, and so on.
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Alexa Smart Properties for healthcare – Provides technologies that smart property solution integrators use to deploy and manage Alexa-enabled devices in properties such as hospitals and skilled nursing facilities.
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Alexa Smart Properties for hospitality – Provides technologies that smart property solution integrators use to deploy and manage Alexa-enabled devices in properties such as hotels, resorts, and vacation rental communities.
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Alexa Smart Properties for residential – Provides residents of apartment buildings and communities ready-to-go Alexa-enabled smart homes from the day they move in.
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Alexa Smart Properties in senior living – Provides technologies that smart property solution integrators use to deploy and manage Alexa-enabled devices in senior living properties and similar communities.
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Alexa Smart Properties core – Provides technologies that smart property solution integrators use to deploy and manage Alexa-enabled devices in properties.
Product feature comparison
The following table shows feature availability for Alexa Smart Properties devices in each setting.
| Feature | Business | Hospitality | Senior living | Healthcare | Residential | Core |
|---|---|---|---|---|---|---|
|
Countries supported |
US |
CA, DE, FR, IT, UK, and US |
CA, DE, FR, IT, UK, and US |
US |
US, CA |
US |
|
Alexa-to-Alexa calling |
Yes |
Yes |
Yes |
Yes |
Context dependent |
Yes |
|
One-way PSTN calling (max 10 contacts) |
Yes |
Yes |
Yes |
Yes |
Context dependent |
Yes |
|
Inbound calling |
No |
No |
Yes |
No |
Context dependent |
No |
|
One-way drop-in calling |
No |
No |
No |
Yes |
Context dependent |
No |
|
Camera enabled |
Not applicable |
No |
Yes |
Yes |
Context dependent |
No |
|
Conference calling |
Yes |
No |
No |
No |
No |
No |
|
Shopping |
No |
No |
No |
No |
Context dependent |
No |
|
Custom skills |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Name-free invocation of custom skills |
No |
Yes |
Yes |
No |
No |
Yes |
|
Voice recordings are never saved |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Aggregated engagement analytics |
Yes |
Yes |
No |
No |
No |
Yes |
|
Music streaming |
Yes |
Yes |
Yes |
Yes |
Context dependent |
Yes |
|
Notifications |
No |
Yes |
Yes |
Yes |
Context dependent |
Yes |
|
Announcements |
Yes |
Yes |
Yes |
Yes |
Context dependent |
Yes |
|
Alarms |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Timers |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Reminders |
No |
Yes |
Yes |
No |
Context dependent |
No |
|
Weather |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Information (Wikipedia, general knowledge) |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Smart Home discovery and control |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Daily briefing |
No |
Yes |
Yes |
Yes |
Context dependent |
Yes |
|
To-do list |
No |
No |
Yes |
No |
Context dependent |
No |
|
Videos |
No |
No |
Yes |
No |
Context dependent |
No |
|
Routines |
No |
Yes |
Yes |
Yes |
Context dependent |
Yes |
|
Calendar setup, linking, and control |
Yes |
No |
No |
No |
Context dependent |
No |
|
Do not disturb |
Not applicable |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Accessibility |
Not applicable |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Personal account linking |
No |
No |
No |
No |
Yes |
No |
|
Customize rotating cards on multi-modal devices |
No |
Yes |
Yes |
Yes |
No |
Yes |
|
Show custom pinned cards on multi-modal devices |
No |
Yes |
Yes |
Yes |
No |
Yes |
|
No |
Yes |
Yes |
Yes |
Yes |
Yes | |
|
Bulk device purchasing and discounts |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Support for Echo and Echo Dot devices |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Support for Echo Show devices |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Organization management APIs |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Role management APIs |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Smart Home control APIs |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Skill management APIs |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Proactive suggestions APIs |
No |
Yes |
Yes |
Yes |
No |
Yes |
|
Enrolled users |
Yes |
No |
No |
No |
No |
No |
|
Conferencing setup and control |
Yes |
No |
Yes |
Yes |
No |
No |
|
Wi-Fi management support |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
|
WPA2 enterprise Wi-Fi support |
Yes |
No |
No |
No |
No |
No |
Property managers can help residents securely sign in to an Alexa-enabled device using the resident's personal Amazon account. While the resident is signed in, the device operates like a consumer device. For example, the resident can listen to their own music playlists or call their friends and family. The resident can also view, hear, or delete their voice recordings in the Alexa app or privacy settings. These voice recordings are not accessible to property management or staff.