Ring Appstore Program Requirements

These Ring Appstore Program Requirements are part of the Amazon Developer Services Agreement (the "Agreement"). Capitalized terms used, but not defined, in these Program Requirements have the meanings given in the Agreement. You must ensure that you and all your Ring In-App Products comply with these Program Requirements at all times. These Program Requirements will continue to apply for so long as any Ring In-App Product of yours is available through the Ring Appstore or you otherwise use any Ring Materials. You agree to the following Program Requirements in connection with your (and your Ring In-App Products') use of the Ring Services.

1. Submission and Approval

We may require you to submit your Ring In-App Products to us for review and approval in connection with any proposed or actual sale or license of (or otherwise making available) your Ring In-App Products to any end user. In order to make your Ring In-App Products available through the Ring Appstore, you may be required to register or enter into agreements with certain third-party service providers, such as any payment solution providers we use to process transactions.

2. General Program Requirements

You agree to follow the general program requirements:

2.1 You will not impair, disrupt, or interfere with the performance of the Ring Services;

2.2 You will not remove, disable, circumvent, or interfere with any of the features or functionality we make available through the Ring Service for Ring In-App Products;

2.3 You will not modify the user interface of Ring Services in any way not permitted by us in writing;

2.4 You will not use the Ring Service for the purpose of monitoring, and will not monitor, the availability, performance, or functionality of any of Amazon's products or services;

2.5 You will not facilitate or provide access to the Ring Service through any means other than through the authentication methods we specify, and you will not disable, circumvent, or avoid any security device, mechanism, or protocol of the Ring Service;

2.6 You will promptly (and in any event within any timeframes we expressly specify) update your Ring In-App Products with any updates we require to any Ring Materials incorporated into your Ring In-App Products;

2.7 You will not (i) misrepresent your identity or the origin of your Ring In-App Product, (ii) mask your usage of the Ring Service, for example, by using multiple accounts or multiple Ring In-App Products to accomplish the same feature, or (iii) provide your developer credentials to any third party;

2.8 You may not use the Ring Service for any activity where the use or failure of the Ring Service could lead to death, injury, or property damage;

2.9 You will implement all reasonable security measures to ensure that no third party may gain unauthorized access to the Ring Service, any Ring Materials, or any video, audio, or content transmitted via any Ring In-App Product, and you will notify us of any such unauthorized access and cooperate with us to resolve any such issues;

2.10 If you stop using the Ring Service or if you no longer participate in the Ring Appstore, you must delete all information about all end users you have received from the Ring Service, unless you have received explicit consent from the end user to retain such data or as permitted under applicable Law;

2.11 You will delete all data you receive from us or collect through use of the Ring Service concerning an end user if we or the end user asks you to do so and will provide an easily accessible mechanism for end users to make that request. We may require you to delete data you receive from us if you violate these requirements or any other terms of the Agreement;

2.12 You will not circumvent controls we enact to allow end users to prevent sharing data with you;

2.13 You will not allow the use of your Ring In-App Product for any activity that violates applicable laws, rules, and regulations, or any terms of the Agreement, including any fraudulent, inappropriate, or potentially harmful behavior; you will promptly restrict any offending end users of your Ring In-App Product from further use of your Ring In-App Product;

2.14 You will provide a resource to allow end users and the general public to report abuse of your Ring In-App Product;

2.15 Unless we permit otherwise in writing (which we may revoke with at least 30 days' written notice), you will not use any billing or payment system other than the Ring Billing System for the sale of Ring In-App Products. You may not circumvent the Ring Billing System for these sales;

2.16 You will not diminish or limit the features or functionality of a Subscription Ring In-App Product or otherwise prevent an end user from using paid subscription features during an active subscription term without providing adequate notice;

2.17 You will only offer Subscription Ring In-App Products to be sold or licensed on a monthly basis;

2.18 Your Product Information will clearly explain how you and your Ring In-App Product use end user data so that end users can understand your data practices;

2.19 You and your Ring-Enabled Apps will not directly or indirectly trigger or interface with any alarm services without first obtaining all governmental licenses and authorizations required in all applicable jurisdictions, including without limitation, any permits required by local municipalities; and

2.20 You will be responsible for any fines or fees imposed for any false, fraudulent, unpermitted, or excessive emergency service dispatches or alarm signals associated with your Ring In-App Product.

3. Branding Requirements

Your Ring In-App Product must not have a product name, description, domain name, logo, or any other branding that includes, is a variant of, or is confusingly similar to "Ring", "Amazon" or another Amazon trademark or logo. You and your Ring In-App Product must follow the Ring Marketing Guidelines available in the Ring Developer Portal.

4. Content Requirements

Your Ring In-App Product must comply with the Ring Content Policy, available at https://developer.amazon.com/docs/ring/content-policy.html, but which is subject to change from time to time.

5. Billing Policies

5.1 Third Party Services

We may use a third party service, such as Stripe Connect, to pay Ring Transaction Proceeds to you. In the event we use a third party service, we may credit your account with such third party and allow the third party to remit payment to your bank account after a withholding period. We may modify the withholding period in our sole discretion.

5.2 Ring Fee

For Ring Transactions, you shall pay us a fee of 10% of the Ring Product Price (i.e., excluding Taxes). For transactions which are not Ring Transactions, there shall be no Ring Fee. For illustrative purposes only, if a Ring In-App Product has a Ring Product Price of $10, an applicable Tax rate in the US of 7%, the total charge to an end user would be $10.70, and we shall be entitled to a Ring Fee of $1.00.

5.3 Billing Credits

If end users pay for a Subscription Ring In-App Product using billing credits, we may reduce your Ring Transaction Proceeds by the amount of such credits. We are not required to pay you separately for those credits.

5.4 Refund and Cancellation Policy

We may set an end user refund and cancellation policy for sales of Ring In-App Products. We may grant end users refunds and credits in accordance with that policy or otherwise in our discretion. Without limiting the foregoing, our refund policies and practices may include the following:

5.4.1 End users may be eligible to receive a refund for the Subscription Ring In-App Product during a grace period we determine or as required by Law.

5.4.2 If your Subscription Ring In-App Product is removed from the Ring Appstore, we may issue a refund to affected end users.

5.4.3 If an end user cancels a Subscription Ring In-App Product, their cancellation may not take effect immediately but instead, the end user may retain access through the end of the current subscription period and the Subscription Ring In-App Product will not renew on the next scheduled renewal.

5.4.4 If an end user or their devices become ineligible to participate in the Ring Appstore (e.g., they no longer have an eligible Ring subscription), any active Subscription Ring In-App Product may be canceled immediately and the end user may be entitled to a prorated refund.

5.4.5 If an end user's payment fails for a subscription renewal, we may attempt to reprocess their payment over a period of 21 days. If the payment is not successfully processed during that period, the end user's Subscription Ring In-App Product may be canceled.

6. Approved Territories

Unless otherwise approved by us in writing, you may not distribute, sell, license, or market Ring In-App Products outside the following territories:

• United States

7. Material Changes

The following is a non-exhaustive list of material changes which may require your resubmission of the Ring In-App Product for review and recertification:

• Change in your terms of service or privacy policy;
• Change in how you or the Ring In-App Product use, store, or share end user data;
• Features or functionality of the Ring In-App Product that the end users rely on are removed, diminished, or limited or moved to a different pricing tier or subscription plan;
• Addition of new features or functionality that collect, use, or share end user data in a new way, including changes in whether you or your Ring In-App Product trains any AI model with any end user's Ring device data;
• Change in third-party integrations or services that affect end user experience or data handling; and
• Changes to the content or services included in a Subscription Ring In-App Product that affects what end users receive.