Your Setup Console

Provisionee Barcode Specification

Frustration-Free Setup (FFS) technology relies on your device's package barcode to identify a specific device. Amazon scans your device's package barcode during order fulfillment and pre-registers the device with the Amazon customer's account. Pre-registration enables FFS to authenticate device ownership and gives the customer's account and provisioners control over the new device.

You can utilize one-dimensional (1D) or two-dimensional (2D) barcode for device identification. 1D barcode is a recommended approach.

1D Barcode requirements

In order to use 1D barcode it is necessary to provide device identification and authentication material by uploading device control logs. Control logs must be uploaded before 1D barcode is scanned in Amazon fulfillment center.

1D barcode encodes a device identification value provided in the control logs.

Learn more about possible device identification values, control logs content, restrictions and the upload process in the control logs specification

If your device packaging already has a printed 1D barcode in Code 39 or Code 128 standards with a supported device identification value like a serial number then it can be reused for pre-registration and a new barcode is not needed.

Otherwise it is recommended to print a new barcode using Code 128 standard.

1D Barcode Sample:

Barcode label can be below or above the barcode and must contain the device identification value in plain text. The label can have additional prefix for the value type e.g. indicating that this is a serial number which should be easy to distinguish from the actual value if it is necessary to enter it manually when the barcode is damaged.

The barcode x-dimension must be between 0.01" (0.25 mm) and 0.05" (1.25 mm). x-dimension defines the width of the most narrow bar or space within the barcode. The overall barcode width and height is calculated using x-dimension value and the number of encoded symbols according to Code 128 standard using the following formulas:

W = (11 * C + 35) * X
H = max(W * 0.15, 0.25")

Where:
W - Barcode overall width excluding Quiet Space
H - Barcode overall height
C - Number of encoded characters
X - x-dimension 

Example:  C = 20, X = 0.01"
        W = (11 * 20 + 35) * 0.01” = 2.55"
        H = max(2.55" * 0.15, 0.25") = 0.3825"

1D barcode overall width should not exceed 14" (360 mm).

It is recommended to put the FFS icon on the right of the barcode after barcode's quiet space to easily locate this barcode for customer pre-registration. FFS icon:

Barcode sample with the icon:

2D Barcode requirements

It is also possible to use two-dimensional (2D) barcode for pre-registration, the specification depends on a protocol:

Version Date Author Description
1.0 Feb 12, 2021. Amazon. General Availability