Manage Testers for Cloud App Streaming

Important: At this time, Amazon Cloud App Streaming is available for select apps only.

This page describes how to manage testers. You can manage testers at the account level or at the live app test level. At the account level, you can manage all testers and tester groups that exist in your account. At the test level, you can manage the testers associated with a specific live app test and perform actions for individual testers.

Be sure your testers have the type of device you want them to use for testing (for example, Fire TV Stick 4K Select for cloud streaming to Vega OS).

Account level actions

To view all tester groups on your account, choose Apps & Services > Tester Management from the Developer Console menu. On this screen, you can manage your tester groups at the account level. To view all testers in your account, choose View all testers. Actions you can take at the account level include:

Add testers.
Add groups.
Edit groups (add testers, delete testers, rename group).
Delete groups. This removes the group from its associated live app tests and deletes testers who aren't associated with any other group.
Delete testers from group. If the tester isn't associated with any other group, this deletes them from your account.
Delete testers. When performed from the All testers screen, this removes them from your account. They no longer appear in any groups or live app tests.

You can add up to a maximum of 300 tester groups and up to 1,500 total testers.

Test level actions

When you create a live app test, you can manage the testers for that specific test. To manage testers at the test level, go to your app's Live App Testing (LAT) dashboard. Actions you can take at the test level include:

Add testers.
Delete testers. This removes the tester from the specific live app test only. They remain in your account.
Reset in-app items for all testers in the live app test.
Reset in-app items only for specific testers.
Resend invitation to specific testers.

Add testers to the live app test

From the LAT dashboard, choose Manage testers under the active test. You can also choose Manage Testers in the sidebar.
Choose Add new testers and complete the workflow. For detailed instructions, see Add testers to a live app test.

Reset in-app items for all testers in the live app test

Go to the LAT dashboard for your app to access the active test.
Choose Reset in-app items, then choose which type of in-app item you'd like to reset (entitlements or subscriptions).

This action resets in-app items for all testers in the live app test. To reset in-app items for individual testers, see Manage individual testers.

Manage individual testers

You can perform an action for an individual or specific group of testers. Actions include resending the invite, resetting in-app items, or removing the tester from the live app test.

Choose Manage Testers from your app's sidebar or the LAT dashboard.
Select the checkboxes next to the testers you want to manage.
From the Choose an action dropdown, choose the action you want to perform for the selected testers, as shown in the following image.

Choose an action

Resend invitation—If a tester misplaced or deleted their invite email, you can resend the invitation with the Resend Invite option. If you want to resend an invitation to testers that have opted out of LAT emails, they first need to opt back in. Send them the opt-in link found on the Tester Management screen. For details, see Opt in a tester for LAT emails.

Reset in-app items—Resetting in-app purchases can be useful when starting a new test cycle. If you want to reset in-app purchases for only certain testers, choose Reset Tester Entitlements or Reset Tester Subscriptions based on the type of item you want to reset.

Delete—To remove a specific tester from the live app test, choose Delete. The tester is removed from the tester group only for the live app tests associated with this app. The tester is still associated with the group in Tester Management.

Tester invitation status

Tester invitation status is displayed on the manage testers screen, as shown in the following image.

Manage testers screen: Two testers have an invite status of pending and two testers have an invite status of delivered.

The current status of a tester's LAT invitation is indicated by one of the following:

Delivered—the LAT invitation has been successfully delivered to the tester.
Failed—the LAT invitation failed to be delivered to the tester.
Pending—the LAT invitation hasn't yet been delivered to the tester.
Expired—the LAT invitation has expired.

Note: LAT invitations expire 30 days after the date they were sent. A tester cannot use the same invitation to access a LAT after the invitation expires. To allow the tester to redeem the invitation after it expires, you must resend it.

Last updated: Oct 31, 2025