Removing Your App from Cloud App Program
Removal of your app from the Amazon App Program is fully self service. However, please note that once an app is removed, it cannot be re-instated into the program without approval from Amazon.
Removal of your app from the Amazon Cloud App Program does not affect your app's availability to other devices in the Appstore. If you remove your app from cloud app streaming, it will continue to be available to other Fire OS devices through regular Appstore distribution.
Removal of your app from the Amazon Cloud App Program does not affect your current customers who have already installed the app. Subject to Amazon's option to decide otherwise, customers will be able to continue to use it as before. If you wish to also have your app removed from cloud app streaming for your existing customers, please reach out to Developer Support with the Cloud App Program category and General Inquiries subject. Please include the ASIN along with details supporting your request.
Removing your app from Amazon cloud app streaming
To remove your app from Amazon cloud app streaming, please follow these steps:
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The person suppressing the app version must have administrator privileges. Other users can see the Remove from Appstore option, but only administrators have the option enabled. For information about roles and permissions, see Manage Your Amazon Developer Account and Permissions.
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Using an account with administrator privileges, go to the app's listing in the Developer Console and open the App status screen for the current version of your app.
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On the top right, click Remove your App.
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In the sub-menu, click Remove from Cloud App Program.
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In the pop-up dialog, please supply the Reason for removal along with any Additional comments, and then click OK.
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Because this is a non-recoverable action, a second pop-up dialog will ask you to confirm the removal of your app from cloud app streaming. If you are ready, click Confirm, otherwise click Cancel.
Your app has now been removed from the Amazon Cloud App Program and is no longer available in the Amazon Appstore on Vega OS Fire TV devices.
After app removal
After your app is removed, customers who have already installed the cloud streamed app on Vega OS Fire TV devices can continue to use it on their devices, subject to Amazon's option to continue maintaining that availability. These customers retain the version of the app that they have previously installed from the Appstore on their devices. These conditions apply to both free and paid apps.
The product page for a removed app remains live so that customers who have purchased the app can continue to have access to the product information as part of their order history. However, removed apps are not searchable, discoverable, or available for purchase by new customers.
If you accidentally remove your app from the Cloud App Program and wish it to be re-instated, please reach out to Developer Support with the Cloud App Program category and General Inquiries subject. Please include the ASIN along with details supporting your request.
Last updated: Sep 30, 2025
