What's New in Alexa Smart Properties

Jun 30, 2024

All subscriptions

The Alexa Reminders API v2 is now available to all customers in the US and EU. With this API, you can create and manage reminders on managed devices in your property. You can configure the text in the reminder, and Alexa speaks the text from the device at the specified time. Use reminders to build voice experiences that help users remember things like daily tasks, events, and schedules. For details, see Reminders API.

May 08, 2024

All subscriptions

The premium multimodal add-on is now available for all ASP subscriptions. Use this feature to present customizable visual content on devices with screens. For details, see Premium Multimodal.

Jan 22, 2024

All subscriptions

The Proactive Suggestion API now supports additional templates for rotating cards. You can use the following new templates:

• For your day
• On this day
• Photo card

In addition, the Text wrapping template now includes buttons for a media playback and other actions.

For details about the templates, see Campaign templates.

Dec 13, 2023

All subscriptions

Two new events are available:

• Role management event – This event is generated when roles have been assigned or revoked from a principal.
• Setup completion event – This event is generated when a device has completed the retail setup experience. The retail setup experience occurs when the device has connected to a Wi-Fi network, has been registered to the specified account, and is ready to associate to a unit. Use the Setup completion event to automatically associate devices to units with the associatedUnits API.

For details about the new events, see Receive Events for Alexa Smart Properties.

Defect Analytics are now available in US and CA in the Analytics tab in the Alexa Smart Properties Console. You can now learn about customer requests that Alexa can't handle or Alexa thinks it handled incorrectly. For details, see View Analytics in the Alexa Smart Properties Console.

Nov 14, 2023

All subscriptions

The Analytics API is now available in US and CA. You can now make an API request to obtain analytics data for your properties in a CSV format to obtain even more insights and to make reporting easy. For details, see Analytics API.

Nov 06, 2023

All subscriptions

• Name-Free Interaction self-service tooling is now available in US, CA, and EU. For details, see Add Name-Free Interaction to Alexa Smart Properties Skills.
• You can now manage all skills for a Room or Room Template from one section in the Room detail page. Select "Enable property skill" from the Enabled Skills tab and enable in development skills, configure Account Linking, or enable name-free interaction for the room. See Manage Skills in the Management Console.

Oct 18, 2023

All subscriptions

The WebRTC add-on subscription is now available for all Alexa Smart Properties subscriptions in the EU. For details, see Onboard and Implement Skill-Based WebRTC Calling for Alexa Smart Properties.

Oct 03, 2023

All subscriptions

Alexa Smart Properties now enables you to connect your Alexa-enabled devices to WPA2 EAP TLS networks with the WPA2 Enterprise Wi-Fi add-on. Now you can safely and securely connect these devices to Wi-Fi more seamlessly without having to create another public network. For details, see WPA2 Enterprise Wi-Fi.

Sep 11, 2023

• Healthcare
• Hospitality
• Senior living

You can now use the management console to manage content, such as resident announcements and community alerts. For details, see Manage content.

Jul 25, 2023

• Hospitality
• Senior living

The following subscriptions are now available in ES locales:

• Alexa Smart Properties in senior living.
• Alexa Smart Properties for hospitality.

Jul 05, 2023

All subscriptions

Alexa Smart Properties now supports the Echo Show 15, Echo Show 5 (3^rd Generation), and Echo Pop devices. You can now associate these devices with units across all subscriptions.

Jun 30, 2023

Healthcare

Alexa Smart Properties for healthcare now supports the reminders functionality for users, including the Delete all reminders for a unit API to clear data between users. For the policy requirements, see Requirements for integrating with ASP in Healthcare REST APIs.

Jun 29, 2023

All subscriptions

Amazon now provides support for a WebRTC add-on subscription for all Alexa Smart Properties subscriptions. For details, see Implement Skill-Based WebRTC Calling for Alexa Smart Properties.

Jun 09, 2023

All subscriptions

The Alexa Smart Property analytics dashboard has a new tab for display engagement for individual units. The Unit Activity tab informs you about the number of devices that were active and the number of dialogs for units at the lowest level of your organization. You can use this information to merge with your own data to gain new insights on how Alexa impacts your properties. For details, see the analytics dashboard or the developer documentation for viewing analytics.

Jun 08, 2023

All subscriptions

We launched the following enhancements to the Alexa Smart Properties console:

• On the Property and Devices pages, the devices information now loads 20 times faster
• On the Unit Detail page, you can now clear reminders, timers, and alarms
• You can copy IDs for units, properties, rooms, devices, templates, address books, and contacts with the new Copy button to aid in debugging.

To learn more, visit the Alexa Smart Properties console.

Jun 06, 2023

All subscriptions

Alexa Smart Properties now enables you to disable calling and messaging between two property units. By using this feature, you can control who can make calls or drops in to a specific room. For details, see the developer documentation to create blocking rules.

Jun 01, 2023

Hospitality

You can now create a property-specific, fully-functional, Alexa Smart Properties for hospitality skill by using the Smart Properties template in the Alexa Skills Kit developer console. For details, see Create an Alexa Smart Properties for Hospitality Skill by Using a Smart Properties Template.

May 26, 2023

Healthcare

You can now create a property-specific, fully-functional, Alexa Smart Properties for healthcare skill by using the Smart Properties template in the Alexa Skills Kit developer console. For details, see Create an Alexa Smart Properties for Healthcare Skill by Using a Smart Properties Template.

Mar 21, 2023

All subscriptions

You can now link your Private Branch Exchange (PBX) to your Alexa Smart Properties subscription. To configure your PBX to handle all calls to and from Alexa-enabled endpoints in your property, use the Alexa Smart Properties PBX API to create a Session Initiation Protocol (SIP) trunk and map extensions. For details, see Configure PBX.

Mar 15, 2023

All subscriptions

• You can now delete notifications in batch by using the Notifications API.
• The Endpoint Query API is now available to let you search for endpoints by using more advanced queries. You can query by unit, manufacturer, and model, and combine queries by using AND or OR conditions. The Endpoint Query API can make it more efficient for you to get endpoints across multiple units. For details, see the Endpoints API documentation.

Feb 24, 2023

Hospitality

Alexa Smart Properties for hospitality now supports the timers functionality for users, including the Delete all timers for a unit API and the Delete all timers for an endpoint API to clear data between users.

Nov 22, 2022

Hospitality

Alexa Smart Properties for hospitality is now available in DE and IT locales.

Nov 22, 2022

Senior living

Alexa Smart Properties in senior living is now available in DE, FR, IT, and UK locales.

Nov 17, 2022

Healthcare

For rooms in properties with Alexa Smart Properties for healthcare subscriptions, you can now set drop-in preferences in the Alexa Smart Properties console. For details, see Manage drop-in preferences.

Nov 17, 2022

• Core
• Healthcare
• Senior living

The Alexa Event Messenger API is now available in the US. You can use this API to subscribe to events that are triggered when automations complete, subscriptions are applied to units after creation, and skills time out or return an invalid response. Notifications are delivered to Amazon Simple Notification Service (SNS) topics in near real time. For details, see Receive Events for Alexa Smart Properties in Senior Living.

Nov 10, 2022

• Hospitality
• Senior living

The following subscriptions are now available in Canada:

• Alexa Smart Properties in senior living.
• Alexa Smart Properties for hospitality.

Oct 20, 2022

All subscriptions

The Alexa Smart Properties analytics dashboard has a new tab for proactive campaign metrics. Proactive campaign metrics provide details on the number of active campaigns, the number of times a campaign was displayed, and tap-through rates for tappable proactive campaigns. For details, see the analytics dashboard or the developer documentation for viewing analytics.

Aug 16, 2022

All subscriptions

The ASP analytics dashboard in the US now has a tab for communication metrics. Communication metrics provide details about the number of calls, drop-ins, calling minutes, and drop-in minutes for properties with these features enabled. For details, see the analytics dashboard or the developer documentation for viewing analytics.

Jul 18, 2022

Senior living

You can now manage inbound calling for rooms in properties with senior living subscriptions by using the Alexa Smart Properties console. For details, see Manage inbound calling.

Jul 11, 2022

All subscriptions

We made the following updates:

• The Bluetooth API, which enables you to pair and unpair Bluetooth devices, is now available. For details, see the Bluetooth API reference.
• You can now get endpoints by using only device serial numbers. You don't need to filter by associatedUnit or owner. For details, see the Get endpoint by serial number reference.

Jul 07, 2022

All subscriptions

Active device counts per domain in the Domain Data tab are now accurate for all scenarios, including corner cases. We also updated the Other category so that the data represents engagement for only that particular domain. Previously, data for the Other category also contained engagement for domains with fewer than 10 active devices. Now, that data appears in the Aggregated domain instead. For details, see the analytics dashboard.

Jun 09, 2022

• Core
• Hospitality
• Senior living

The Automation API is now available in the US for properties with hospitality, senior living, and core subscriptions. The Automation API enables you to specify triggers and actions to automatically set up intended outcomes for users with Alexa. For details, see the Automation API reference.

Jun 03, 2022

Core

Alexa Smart Properties core subscription is now available. Properties that don't categorize themselves as hospitality, senior living, or healthcare can onboard to the Alexa Smart Properties core subscription. This subscription enables smart property solution integrators to deploy and manage Alexa devices in their properties at scale. For details, see About Managing Subscriptions in Alexa Smart Properties Core.

May 27, 2022

All subscriptions

Self-service onboarding is now available for developers in the US. Gain access to Alexa Management APIs and enable persistent unit IDs by following a consolidated process in the Alexa Smart Properties console. For details, see Manage API Access.