Bob Lautenbach is a veteran of designing software for the hospitality industry, and he believes voice technology is poised to revolutionize the way the industry operates.
“You can only go so far with two eyes,” Bob says. “Voice is the next step. It’s easier just to ask.”
Bob is the co-founder and Chief “Tinker” Officer of Voceio, a firm that designs and builds custom Alexa skills in Orlando. He says he started tinkering with Alexa skills shortly after the technology debuted—and he’s hooked.
“I just kind of fell in love with it and really saw that it was the next revolution, the next step in guest experiences and hospitality,” he says.
Bob is the founder of the Orlando Alexa Meet-up group, and he recently helped found a similar group in Harrisburg, Pennsylvania. He often shares the source code and templates for his project with the Alexa community. “I try to give back to the community,” he says.
His advice for those who are new to building for Alexa is simple: “Dive in headfirst. It is where things are going to go.”