Live App Testing FAQs for Cloud App Streaming

What is Live App Testing?

Live App Testing allows you to distribute your apps in the Amazon Appstore to a pre-defined set of testers before you go live. Testers can sample the full suite of Amazon services—including in-app purchasing—in the production environment. This helps you confirm your app works as expected. Testers won’t be charged for any purchases they make. You can gather feedback and confirm the experience before you push your app live.

What does Live App Testing include?

Live App Testing provides tester management. You can define the list of testers you want to test your app. You don’t need to keep track of who you have invited to test your app. Amazon ensures that only your designated testers can test the app.

Are testers provided by me or by Amazon?

Live App Testing testers are provided by you.

Which devices do Live App Testing support?

Live App Testing supports all Amazon devices.

How do I test my LAT APK on a Vega OS device?

You can use the existing LAT for testing your APK on a Vega OS device. When you upload your APK, you can update your target devices and submit the APK to test on Vega OS devices. If the application is enabled for the Cloud App Program, you can target the Fire TV Stick 4K Max device. In that case, Vega targeting is selected by default. You can de-select Vega if you don’t want to test the APK on a Vega OS device. The remaining LAT submission steps remain the same.

How will I get notified when LAT is available on my Vega OS device?

You receive two separate notifications (email and push) when your LAT APK is available to test on your Vega OS device. The notifications include the following text: “Congratulations! Example Company has invited you to test Sample App on your Vega OS device.”

How long will it take before my LAT app is available to test on my Vega OS device after publishing to the Appstore?

It might take up to three business days before your LAT app is available to test on your Vega OS device.

How do I get the most out of LAT testing on my Vega OS device?

Consider using LAT on Vega OS devices to validate that your release candidate build is ready for distribution on the Cloud App Program.

Which Amazon APIs can I test with Live App Testing?

You can test your app with all Amazon APIs, including IAP. See the full list of Amazon APIs.

Can I test my iOS apps with Live App Testing?

No. Live App Testing only supports Amazon APKs and Amazon APIs.

Which regions do Live App Testing support?

You can publish your test to all regions.

Can I promote my app's APK from Live App Testing to upcoming version?

Yes. You can promote your APK to the upcoming version, where you can make final adjustments to your app’s metadata before submitting to live.

Is there a limit to the number of testers that can participate in a test?

Yes. The maximum number of testers that can test your APK is 1,500.

Is my test confidential?

No. Though test apps will only be distributed to the testers you designate, Amazon doesn’t impose confidentiality obligations on testers.

Can any customer see my live app testing app's APK?

No. General customers won’t be able to browse and view your test app APK. Only testers that receive the tester invitation link can download and install your test app APK.

Can testers submit feedback to me through the Live App Testing service?

No, testers need to submit their feedback to you directly through a channel of your choosing (for example, email or an internal ticket system).

How much does Live App Testing cost?

Live App Testing is free of charge.

Is there a guide on how to create a test?

Yes, see Getting Started with Live App Testing.

Why don't my testers see the Live App Testing APK in their Cloud tab?

The tester may need to resync their account to pull in the new version. You can do this through Settings > My Account > Sync Amazon Content.
The tester needs to verify they have accepted the e-mail invitation and received a confirmation of purchase.
The tester needs to ensure that they accepted the live app testing invitation with the Amazon account they are using for testing.
The tester might not have a compatible device. (Note that this isn’t a compatibility issue with Live App Testing.)

My app uses the Pending Purchases feature in Amazon Kids. Can I use Live App Testing to test my app in a child profile?

Yes, you can use Live App Testing with a child profile to test Pending Purchases. For instructions, see Set up a live integration test in the Test Pending Purchases documentation.