Alexa Smart Properties (ASP) enables you to create and deliver and scale unique, voice-driven experiences across your health system to help you connect and engage patients, empower your care staff to do what they do best, while differentiating your patient experience, improving productivity and operational efficiency, and increasing profitability.
Alexa Smart Properties provides device fleet management to build Alexa capabilities at scale. Alexa gives patients more entertainment options, more control over their environment, and closer communication connectivity with their care team. Alexa can help free up the care team by handling administrative tasks, using functionality like care team drop-In and workstream integration, so they can focus on providing the highest level of patient care, while lowering costs.
“One of the things we like about Alexa voice technology is that it lets our care team save time while keeping them closer to our patients. Patients will be able to use their voice to control more functionality in the rooms, access more entertainment and information, and communicate even easier. Voice technology is bringing vast improvements to the lives of our community.” - Craig Anderson, Director of Innovation - Baycare
"Boston Children's Hospital has adopted Echo devices for use in patient rooms, at nursing stations, and in provider workspaces, to facilitate communication with patients and families for confirmed or suspected Covid cases. The result has been a more efficient clinical staff that can better attend to patient needs without exhausting PPE supplies and ensuring appropriate precautions are in place. We see near limitless potential for in-patient, ambulatory, and homecare engagement and will continue to innovate with Alexa Smart Properties technology.” - John Brownstein, Chief Innovation Officer at Boston Children’s Hospital
“Alexa Smart Properties for healthcare brings AI voice technology into the medical space that can be easily customized, managed, and deployed at scale. This allows us to focus on adding differentiating functionality for specific properties.” - Sumeet Bhatia, Founder and CEO of Aiva Health
Patients are able to use their voice to control more functionality hands-free, and access more entertainment and information. With a simple voice command, you can use Alexa to get your questions answered, play music, and control smart home devices within their room. With Alexa Smart Properties for healthcare, patients can communicate with their care team, choose not to be disturbed, or let their care team virtually monitor their well-being.
With features like care team drop-in, you can easily connect with patients via audio and video. Even without being physically present in the room, this allows the care team to have a personal face-to-face relationship with patients. Physicians and nurses can securely monitor patients remotely to see how they're doing and see them directly through the screen. Alexa reduces the need for PPE, time to travel, and other care logistics costs. With Alexa Smart Properties for healthcare, asking for assistance from your care team is faster and more intuitive.
Alexa Smart Properties for healthcare APIs and console provide solution providers and property managers an environment to manage Alexa and smart devices in the rooms across their properties. They can assign skills to devices in rooms, send announcements via Alexa, and configure settings such as custom wake words. There are many ways to leverage Alexa AI to improve how a property is managed. Alexa Smart Properties simplifies deploying and managing Alexa devices at scale and allows properties to enable HIPAA-eligible Alexa skills.
Alexa Smart Properties was built with privacy in mind. Alexa Smart Properties for healthcare provides secure multiple layers of privacy protections for users. Alexa Smart Properties for healthcare implements specific administrative, technical, and physical safeguards for protected health information processed by HIPAA-eligible skills.