Fix Vega SDK Issues

Installation script fails to download

Cause: Network restrictions, corporate firewall blocking downloads, or DNS resolution issues preventing access to sdk-installer.vega.labcollab.net.

Solution:

1. Verify network connectivity:

    curl -I https://sdk-installer.vega.labcollab.net/get_vvm.sh
   

2. If blocked by corporate firewall, contact your IT department to allowlist the domain.

3. Check if you're using the Snap version of curl on Ubuntu (which has sandbox limitations):

    which curl
   

   If it shows a snap path, install native curl:

    sudo apt remove curl
    sudo apt install curl
   

4. Retry the installation command from Install Vega SDK.

SDK installation fails during bootstrap

Cause: Network connectivity issues, firewall restrictions, or insufficient permissions during the automated SDK download that occurs after Vega CLI installation.

Solution:

1. Verify network connectivity:

    curl -I https://sdk-installer.vega.labcollab.net/get_vvm.sh
   

2. If blocked by corporate firewall, contact your IT department to allowlist the domain.

3. Check if you're using the Snap version of curl on Ubuntu (which has sandbox limitations):

    which curl
   

   If it shows a snap path, install native curl:

    sudo apt remove curl
    sudo apt install curl
   

4. Retry the installation command from Install Vega SDK.

Unable to download Vega CLI

Cause: Network restrictions, corporate firewall blocking downloads, or installation script access issues preventing CLI binary installation.

Solution: Use the legacy bootstrapper setup: Install Vega SDK

Homebrew installation

While attempting to install Homebrew, you might see this message:

Homebrew: error while attempting to install Homebrew:...
==> Running in non-interactive mode because `$NONINTERACTIVE` is set.==> Checking or `sudo` access (which may request your password)...
Need sudo access on macOS (for example, the user USERNAME needs to be an Administrator)!

Cause: You might not have an administrator privileges or Homebrew isn't properly installed in the correct directory based on your system architecture.

Solution: Make sure you have an Administrator privileges, then complete the following steps:

1. Disable Rosetta.

2. Install brew following the instructions in Homebrew page.

3. Find brew on your PATH.

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   which brew
   

   The PATH should be:

   arm64: Install Homebrew under /opt/homebrew/bin/brew.

   x86_64: Install Homebrew under /usr/local/bin/brew.

4. Set the HOMEBREW variables correctly in your .profile/.rc file.

   arm64:

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   eval $(/opt/homebrew/bin/brew shellenv)
   

   x86_64:

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    eval $(/usr/local/bin/brew shellenv)
   

5. Check if your brew packages are up-to-date.

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   brew upgrade
   

SDK download error

Failed to load the SDK installation interface

Cause: There could be an issue with generating the download URL.

Solution: Reload the page. If the issue persists after reloading the page, post an issue in Vega community space.

Platform mismatch error during SDK installation

Download succeeded [OK]
Installing Vega SDK <version>. This takes 5 minutes.
Installation failed [X]
[X] Vega SDK for darwin-x86_64 is incompatible with current darwin-aarch64

Cause: The Vega SDK installer doesn't match your system architecture.

For example: You're using an M-series Mac (arm64) but downloaded the Intel Mac (x86_64) version.

Solution:

1. Check if your terminal is running under Rosetta:

    uname -m
   

   • If it returns x86_64 on an M-series Mac, your terminal is using Rosetta
   • If it returns arm64 on an M-series Mac, you're running natively

2. If running under Rosetta, disable it for your terminal:

   a. Quit Terminal/iTerm completely

   b. Right-click Terminal.app (or iTerm.app) in Applications

   c. Select Get Info

   d. Uncheck Open using Rosetta if it's enabled

   e. Reopen Terminal and verify with uname -m (should show arm64)

3. Rerun the installation command:

    curl https://sdk-installer.vega.labcollab.net/get_vvm.sh | bash && source ~/vega/env
   

4. The installation script correctly detects your native architecture.

Download failed during installation

If the installation process stops or fails during download, you might see:

• Installation hanging without progress.
• Network-related error messages.
• Incomplete download notifications.

Cause: Network issues during download.

Solution:

1. Press Command+C (Mac) or Ctrl+C (Linux) to stop the installation.
2. Connect to a reliable network.
3. Return to the Install Vega SDK page.
4. Rerun the installer.

Installation failed due to low disk space

Vega Error:  Installation failed: [Errno 28] No space left on device

Cause: Your device doesn't have enough available storage.

Solution:

1. Free up disk space.
2. After clearing disk space, verify you have at least 20 GB free.
3. Rerun the installer.

SDK already installed

Directory found at /Users/<user>/vega/sdk/<version>. Remove? [y/N]:

Cause: The installer has detected an SDK directory at the specified install path. This can happen when:

• A previous installation exists.
• A previous installation failed but left files behind.
• You attempted multiple installations.

Solution:

Option 1: Overwrite existing installation:

1. Enter y when prompted, allowing installer to replace all existing files.

Option 2: Clean installation:

1. Back up the existing folder to another location.
2. Remove old installation using rm -rf <install-path>.
3. Rerun the installer.