Identity and security assessment
- Go to Contact Us.
- In the Category section, choose "Amazon Data Portability".
- In the Topic section, choose "Identity & Security Assessment".
- In the Subject box, provide the subject of the case.
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In the Description box, provide the required information.
📘 To understand what is the available Amazon customers information and the corresponding verification steps which will be completed in this phase see Available Amazon Data Portability LWA Scopes.
- Select Send. This opens a case to Amazon Data Portability support.
- You will get an email notification with explanations on the status of the case and next steps.
- Once your case is resolved, proceed to Step 3. Create an LWA security profile.
Last updated: Oct 01, 2025
