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Frequently Asked Questions

What will the merchant experience be at the beginning and end of the registration process?

Ecommerce provider type Start of registration End of registration
Hosted The Ecommerce provider redirects the merchant to the Amazon Pay registration flow within the same browser tab to begin registration. The merchant will either be redirected to the returnURL in the current browser tab, or will be redirected to the returnURL in a new tab.

In both cases, the merchant will be redirected to the returnURL if one is provided by you.
Unhosted The Ecommerce provider initiates a registration flow in a “pop-up” window to begin registration. Depending on certain conditions, one of the following will occur:
  • The merchant will be guided through an automated key exchange, and then allowed to close the window.
  • The merchant will be redirected to Seller Central (so that they can access their keys).
  • The merchant will be guided through manual steps to share keys.