Manage Your Organization in the Management Console

When you register with Alexa Smart Properties, Amazon creates an Alexa Smart Properties organization for you. You can manage this organization from the Alexa Smart Properties management console.

The console is available in the CA, DE, ES, FR, IT, JP, UK, and US marketplaces at the following links:

Manage organization

In the Alexa Smart Properties management console, you can add and remove organization users. Organization users are members of your Amazon Business account who can perform the role of Organization administrator. Organization administrators have full control over all properties in your Alexa Smart Properties organization.

Add an organization user

  1. Open the Alexa Smart Properties management console.
  2. In the left navigation pane, choose Organization Users.
  3. Enter the user's Amazon Business email address.
  4. Choose Add User.
  5. The user appears in the list of users on the page.

Remove organization users

  1. Open the Alexa Smart Properties management console.
  2. In the left navigation pane, choose Organization Users.
  3. From the list of users, choose the users to remove.
  4. Choose Remove User.
  5. In the dialog box, choose OK.
  6. The users disappear from the list of users on the page.

Manage properties

Use your Properties page in the Alexa Smart Properties console to add and remove property users, and to create, delete, and update properties. Property users perform the Unit administrator role. For more details about this role, see About Managing Properties and Rooms.

Create a property

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. From the Actions drop-down menu, choose Add a property.
  3. In the dialog box, enter a valid property name and address.
  4. Choose Create.
  5. If the console doesn't recognize the address, the console displays a warning that the address can't be recognized. In some cases, you can choose the address anyway, if it's a valid address (for example, a new address that's not yet in our database). In the case of an invalid address (for example, one that has an invalid city name or postal code), the console displays an error message, and you can't create the property until you provide a valid address.

Change a property name

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. In the Property details page, choose Edit.
  4. Edit the property name.
  5. Choose Save.

Delete a property

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property to delete.
  3. Choose Delete Property.

Add a property user

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. In the left navigation pane, choose Property Users.
  4. Enter the email address of the user to add.
  5. Choose Add User.
  6. (Optional) Choose Assign the user as Unit Admin.

Remove property users

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. In the left navigation pane, choose Property Users.
  4. From the list of users, choose the users to remove.
  5. Choose Remove User.
  6. In the dialog box, choose OK.

Manage rooms

Use the Rooms page for your property in the Alexa Smart Properties console to create, get, list, update, and delete rooms. Only users with the Unit administrator role can perform these operations.

A room name can contain letters or numbers and the following special characters, with no spaces or periods: _ - = # ; : ? @ &. The room name can't exceed 256 characters. Room names must be unique to a property, and they should be meaningful to your organization's users.

Create a room

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. Choose Create room.
  5. In the Room name field, enter a unique room name.
  6. (Optional) To add an Alexa device to the room, choose one or more Alexa devices from the Echo Devices list. Note: Only devices that aren't already associated with a room are available in the Echo Devices list.
  7. Choose Create.

Change a room name

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. In the list of rooms, choose the room.
  5. Choose Edit.
  6. Edit the room name.
  7. Choose Save.

Associate devices with a room

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. Choose the room to edit.
  5. Choose Edit.
  6. Choose one or more devices to associate with the room.
  7. From the Actions menu, choose Associate device.

Disassociate devices from a room

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. In the room list, choose the room name.
  5. In the Room settings page, choose Edit.
  6. Choose one or more devices to disassociate from the room.
  7. From the Actions menu, choose Disassociate from room.

Delete a room

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. In the room list, choose the checkbox next to the room.
  5. Choose Delete.
  6. In the dialog box, choose Confirm.

Manage room templates

To simplify the process of managing rooms, you can define a room template. A room template contains settings, skill enablements, and skill disablements to apply to registered devices in a group of rooms in your property. For example, VIP suites can have their own room template with unique settings and skills.

You can apply a room template to a room (or group of rooms) at any time. Note that applying a room template is a point-in-time action. This means that when you apply the room template to a given room, only devices that are in the room at that time get the settings and skill actions in the template.

After you create a room template, you can't change it. To change settings and skill actions for a group of rooms, you must create a new room template and apply it to the rooms.

Create a room template

  1. Open the Alexa Smart Properties management console and navigate to the Room Templates page for your property.
  2. Choose Create from the Actions drop-down menu.
  3. In the Name field, enter a name for the room template.
  4. In the Device Settings pane, choose settings from the following drop-down menus:
    • Default Music Provider and Default Music Station – Choose the default music provider and music station that Alexa plays when guests say, "Alexa, play music."
    • Language – Choose the language that users can use to interact with devices in the room. See the Endpoints API documentation for supported languages.
    • Wake Word – Choose the voice command that turns on the device. To avoid user confusion, leave this option set to Alexa.
    • Max volume – Choose a value between one and ten to limit the volume output of Alexa devices to this value. The default setting is six. Note: Echo Show devices don't support this setting.
    • Temperature Unit – Choose Fahrenheit or Celsius.
    • Distance Unit – Choose US (feet, inches) or Metric (meters).
    • Timezone – Choose the time zone setting for devices in the room.
    • Do Not Disturb Mode – Choose On to turn on Alexa.DoNotDisturb, or Off otherwise. When this setting is On, devices in the room don't receive notifications or calls.
    • Follow Up Mode – Choose On to enable follow-up mode, or Off to disable it. When follow-up mode is enabled, users can ask Alexa follow-up questions without saying the wake word.
    • Skills – Choose skills to enable or disable for the room. For more details about enabling and disabling skills, see Manage Skills.
  5. From the Create Template drop-down menu, choose one of the following options to save the new template:
    • Choose Current property to create the template and apply it to the current property.
    • Choose Select properties to create the template and choose properties to apply it to.

Apply a room template

  1. Open the Alexa Smart Properties management console and navigate to the Room Templates page.
  2. From the Room templates menu, choose the room template to apply.
  3. From the Actions menu, choose Apply.
  4. From the Rooms list, choose rooms to apply the template to.
  5. To apply the template, choose OK.

Clone a room template

  1. Open the Alexa Smart Properties management console and navigate to the Room Templates page.
  2. From the Room templates menu, choose the room template to clone.
  3. Adjust the setting values and skill actions as needed.
  4. From the Save as new Template menu, choose one of the following:
    • Current property to create the template and apply it to the current property.
    • Select properties to create the template and choose properties to apply it to.

Delete a room template

  1. Open the Alexa Smart Properties management console and navigate to the Room Templates page.
  2. From the Room templates list, choose the room template to delete.
  3. From the Actions menu, choose Delete.
  4. In the dialog box, choose Confirm.
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Last updated: Apr 03, 2024