Alexa offers a new sales channel for brands and merchants who want to sell physical goods and services through their Alexa skills. With Amazon Pay for Alexa Skills, you can use Amazon’s simple voice purchasing flow to sell physical goods or services like event tickets, transportation, flower delivery, and more.
If you sell physical goods or services on Alexa, a customer can now complete the purchase experience within your skill without having to leave the voice experience to enter credit card or shipping address details. A merchant first registers with Amazon Pay to use Amazon Pay within their skill. Once you’ve registered with Amazon Pay, you simply add Amazon Pay to your Alexa skill. Amazon Pay integrates with existing CRM and order management solutions, so merchants can manage their sales as part of the current process.
For customers, the experience is simple. With Amazon Pay for Alexa Skills, customers can pay for physical goods and services in your skill using the information already in their Amazon account—without needing to remember their username and password. Alexa users grant your skill permission to use Amazon Pay as their default payment, which uses their payment details already pre-configured in their Amazon account.