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The following frequently asked questions (FAQ) answer common questions about YubiKeys, within the context of provisioning your Alexa Connect Kit (ACK) based devices.

General

YubiKey is the certifying authority that issues product certificates for your devices on your manufacturing line. Amazon infrastructure trusts these because the certificate chain originates from Amazon. You can view the certificate chain included on your YubiKeys by running the following command: yubico-piv-tool --action status.
A misconfigured YubiKey can’t provision devices, which can cause problems during the manufacturing process. By testing your YubiKeys before you start manufacturing, you can prevent this from occurring.
By default, you can program up to 20 device attestation certificates. Reprogramming an existing YubiKey adds one certificate count towards your total.
To increase your YubiKey limit, contact your ACK support team.
Log-in to the Frustration-Free Setup (FFS) developer console using the developer account that you created your ACK product with.
Any devices that you provisioned with a YubiKey still function. However, reprogramming a Yubikey deletes existing certificates so that you can’t create new devices.
If you enter more than three incorrect PIN attempts, your YubiKey automatically locks. You can unlock your YubiKey using the stored PUK that you generated when you programmed it. You can also use the YubiKey manager to unblock a YubiKey with the unblock pin command.
You can reprogram the YubiKey with a new certificate. Reprogramming an existing YubiKey adds one certificate count towards your total.
Last modified on October 5, 2026