Manage Your Organization in the Management Console

When you register with Alexa Smart Properties, Amazon creates an Alexa Smart Properties organization for you. You can manage this organization from the Alexa Smart Properties management console.

The console is available in the CA, DE, ES, FR, IT, JP, UK, and US marketplaces at the following links:

Manage organization

In the Alexa Smart Properties management console, you can add and remove organization users. Organization users are members of your Amazon Business account who can perform the role of Organization administrator. Organization administrators have full control over all properties in your Alexa Smart Properties organization.

Add an organization user

  1. Open the Alexa Smart Properties management console.
  2. In the navigation pane, choose Organization Users.
  3. Enter the Amazon Business email address for the user.
  4. Choose Add User.
  5. The user appears in the list of users on the page.

Remove organization users

  1. Open the Alexa Smart Properties management console.
  2. In the navigation pane, choose Organization Users.
  3. From the list of users, choose the users to remove.
  4. Choose Remove User.
  5. In the dialog box, choose OK.
  6. The users disappear from the list of users on the page.

Manage properties

Use your Properties page in the Alexa Smart Properties console to add and remove property users, and to create, delete, and update properties. Property users perform the Unit administrator role. For more details about this role, see About Managing Properties and Rooms.

Create a property

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. From the Actions drop-down menu, choose Add a property.
  3. In the dialog box, enter a valid property name and address.
  4. Choose Create.
  5. If the console doesn't recognize the address, the console displays a warning that the address can't be recognized. Sometimes, you can choose the address anyway, if it's a valid address (for example, a new address that's not yet in the database). In the case of an invalid address (for example, one that has an invalid city name or postal code), the console displays an error message, and you can't create the property until you provide a valid address.

Change a property name

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. In the Property details page, choose Edit.
  4. Edit the property name.
  5. Choose Save.

Delete a property

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property to delete.
  3. Choose Delete Property.

Add a property user

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. In the navigation pane, choose Property Users.
  4. Enter the email address of the user to add.
  5. Choose Add User.
  6. (Optional) Choose Assign the user as Unit Admin.

Remove property users

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. In the navigation pane, choose Property Users.
  4. From the list of users, choose the users to remove.
  5. Choose Remove User.
  6. In the dialog box, choose OK.

Manage rooms

Use the Rooms page for your property in the Alexa Smart Properties console to create, get, list, update, and delete rooms. Only users with the Unit administrator role can perform these operations.

A room name can contain letters or numbers and the following special characters, with no spaces or periods: _ - = # ; : ? @ &. The room name can't exceed 256 characters. Room names must be unique to a property, and they should be meaningful to users in your organization. You can import multiple rooms at one time from a Comma Separated Values (CSV) file.

Create a room

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. Click Create room > Create Single Room.
  5. In the Room name field, enter a unique room name.
  6. (Optional) To add an Alexa device to the room, choose one or more Alexa devices from the Echo Devices list. Note: Only devices that aren't already associated with a room are available in the Echo Devices list.
  7. Choose Create.

Import multiple rooms from a CSV file

This feature is available in the US and CA versions of the console.

You can import up to 1000 rooms at one time. Create a file with the header Room Name, followed by a list of rooms. You can download a CSV file template to use as a starting point.

The following example shows a CSV file with three rooms.

Room Name
Room 1
Room 2
Room 3
  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. Click Create Room > Create Rooms with CSV.
  5. To download a CSV file formatted for importing, click CSV Template, and then add your list of rooms to the downloaded file.
  6. Click Choose File and select the file to import. The console validates the import file and displays any errors.
  7. Click Create to create the rooms.

Export room information to a CSV file

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page.
  4. Select the rooms to export. Use the Select All button to select them all.
  5. Click Actions > Export Selected. This action downloads a CSV file with the following fields:
    • Property ID
    • Room ID
    • Room Name
    • Number of Echo Devices
    • Last Applied Template
    • Template Applied Time

Change a room name

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. In the list of rooms, choose the room.
  5. Choose Edit.
  6. Edit the room name.
  7. Choose Save.

Associate devices with a room

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. Click the room to edit.
  5. In the devices section, do one of the following:
    • Click Associate devices
    • Click Actions > Associate devices
    • Click Actions > Import CSV

For more details, see Manage Devices in the Management Console.

Disassociate devices from a room

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. In the room list, click the room name.
  5. In the devices section, select one or more devices to disassociate from the room.
  6. From the Actions menu, choose Disassociate from room.

For more details, see Manage Devices in the Management Console.

Delete a room

  1. Open the Alexa Smart Properties management console and navigate to your Properties page.
  2. In the list of properties, choose the property.
  3. Navigate to the Rooms page for the property.
  4. In the room list, choose the check box next to the room.
  5. Choose Delete.
  6. In the dialog box, choose Confirm.

Manage room templates

To simplify the process of managing rooms, you can define a room template. A room template contains settings, Wi-Fi network names, skill enablements, and skill disablements to apply to registered devices in a group of rooms in your property. For example, VIP suites can have their own room template with unique settings and skills.

You can apply a room template to a room or group of rooms at any time. Applying a room template is a point-in-time action. This means that when you apply the room template to a given room, only devices that are in the room at that time get the settings and skill actions in the template.

After you create a room template, you can't change it. To change settings and skill actions for a group of rooms, create a new room template and apply it to the rooms.

Create a room template

  1. Open the Alexa Smart Properties management console and navigate to the Room Templates page for your property.
  2. Click Create.
  3. In the Name field, enter a name for the room template.
  4. In General Settings pane, choose settings from the Default Music Provider and Default Music Station drop-down menus. These settings determine the default music provider and music station that Alexa plays when guests say, "Alexa, play music."
  5. In the Device Settings pane, choose settings from the following drop-down menus:
    • Language – Choose the language that users can use to interact with devices in the room. See the Endpoints API documentation for supported languages.
    • Wake Word – Choose the voice command that turns on the device. To avoid user confusion, leave this option set to Alexa.
    • Max volume – Choose a value between one and ten to limit the volume output of Alexa devices to this value. The default setting is six. Note: Echo Show devices don't support this setting.
    • Temperature Unit – Choose Fahrenheit or Celsius.
    • Distance Unit – Choose US (feet, inches) or Metric (meters).
    • Timezone – Choose the time zone setting for devices in the room.
    • Do Not Disturb Mode – Choose On to turn on do-not-disturb, or Off to disable do-not-disturb mode. When this setting is On, devices in the room don't receive notifications or calls.
    • Follow Up Mode – Choose On to enable follow-up mode, or Off to disable it. When follow-up mode is enabled, users can ask Alexa follow-up questions without saying the wake word.
    • Alexa Speaking Rate – Select the rate to slow or increase Alexa's speech output.

  6. In the Network Settings pane, select the Wi-Fi Networks to associate with devices in the room.

    The drop-down list displays networks that you previously saved with the property. For details, see Manage Networks in the Management Console.

  7. In the Skills section, choose skills to enable or disable for the room. For more details about enabling and disabling skills, see Manage Skills.
  8. From the Create Template drop-down menu, choose one of the following options to save the new template:
    • Choose Current property to create the template and apply it to the current property.
    • Choose Select properties to create the template and choose properties to apply it to.

Apply a room template

  1. Open the Alexa Smart Properties management console and navigate to the Room Templates page.
  2. In the list of Room Templates, click the template to apply.
  3. Click Apply to Rooms.

  4. Select the rooms and then click Apply. To select all rooms, click Select All.

    You can apply a template to 1000 rooms at a time (US and CA).

Clone a room template

  1. Open the Alexa Smart Properties management console and navigate to the Room Templates page.
  2. In the list of Room Templates, click the template to clone.
  3. Click Save as new Template and then choose one of the following options to save the new template:
    • Choose Current property to clone the template and apply it to the current property.
    • Choose Select properties to clone the template and choose properties to apply it to.

Delete a room template

  1. Open the Alexa Smart Properties management console and navigate to the Room Templates page.
  2. In the list of Room Templates, select the check box for the template to delete.
  3. Click Delete
  4. From the Actions menu, choose Delete.
  5. In the dialog box, choose Confirm.
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Last updated: Dec 12, 2024