What's New in Alexa Smart Properties

The following sections describe what's new in Alexa Smart Properties.

All Alexa Smart Properties subscriptions

03-21-23

You can now link your Private Branch Exchange (PBX) to your Alexa Smart Properties subscription. To configure your PBX to handle all calls to and from Alexa-enabled endpoints in your property, use the Alexa Smart Properties PBX API to create a Session Initiation Protocol (SIP) trunk and map extensions. For details, see Configure PBX.

03-15-23

You can now delete notifications in batch by using the Notifications API. For details, see the developer documentation for hospitality, healthcare, residential, senior living, or core.

The Endpoint Query API is now available to let you search for endpoints by using more advanced queries. You can query by unit, manufacturer, and model, and combine queries by using AND or OR conditions. The Endpoint Query API can make it more efficient for you to get endpoints across multiple units. For details, see the Endpoint API documentation for hospitality, healthcare, residential, senior living, or core.

10-20-22

The Alexa Smart Properties analytics dashboard has a new tab for proactive campaign metrics. Proactive campaign metrics provide details on the number of active campaigns, the number of times a campaign was displayed, and tap-through rates for tappable proactive campaigns. For details, see the analytics dashboard or the developer documentation for hospitality, healthcare, senior living, or core.

08-16-22

The ASP analytics dashboard in the US now has a tab for communication metrics. Communication metrics provide details about the number of calls, drop-ins, calling minutes, and drop-in minutes for properties with these features enabled. For details, see the analytics dashboard or the developer documentation for hospitality, healthcare, senior living, or core.

07-11-22

We made the following updates:

07-07-22

Active device counts per domain in the Domain Data tab are now accurate for all scenarios, including corner cases. We also updated the Other category so that the data represents engagement for only that particular domain. Previously, data for the Other category also contained engagement for domains with fewer than 10 active devices. Now, that data appears in the Aggregated domain instead. For details, see the analytics dashboard.

06-09-22

The Automation API is now available in the US for properties with hospitality, senior living, and core subscriptions. The Automation API enables you to specify triggers and actions to automatically set up intended outcomes for users with Alexa. For details, see the Automation API reference for hospitality, senior living, and core.

05-27-22

Self-service onboarding is now available for developers in the US. Gain access to Alexa Management APIs and enable persistent unit IDs by following a consolidated process in the Alexa Smart Properties console. For details, see the Get Started guides for healthcare, hospitality, senior living, and core.

Alexa Smart Properties in senior living

11-22-22

Alexa Smart Properties in senior living is now available in DE, FR, IT, and UK locales.

11-17-22

The Alexa Event Messenger API is now available in the US. You can use this API to subscribe to events that are triggered when automations complete, subscriptions are applied to units after creation, and skills time out or return an invalid response. Notifications are delivered to Amazon Simple Notification Service (SNS) topics in near real time. For details, see Receive Events for Alexa Smart Properties in Senior Living.

11-10-22

Alexa Smart Properties in senior living is now available in Canada.

07-18-22

You can now manage inbound calling for rooms in properties with senior living subscriptions by using the Alexa Smart Properties console. For details, see Manage inbound calling.

Alexa Smart Properties for hospitality

11-22-22

Alexa Smart Properties for hospitality is now available in DE and IT locales.

11-10-22

Alexa Smart Properties for hospitality is now available in Canada.

Alexa Smart Properties for healthcare

11-17-22

For rooms in properties with Alexa Smart Properties for healthcare subscriptions, you can now set drop-in preferences in the Alexa Smart Properties console. For details, see Manage drop-in preferences.

11-17-22

The Alexa Event Messenger API is now available in the US. You can use this API to subscribe to events that are triggered when automations complete, subscriptions are applied to units after creation, and skills time out or return an invalid response. Notifications are delivered to Amazon Simple Notification Service (SNS) topics in near real time. For details, see Receive Events for Alexa Smart Properties in Healthcare.

Alexa Smart Properties for residential

11-10-22

Alexa Smart Properties for residential is now available in Canada.

Alexa Smart Properties core

11-17-22

The Alexa Event Messenger API is now available in the US. You can use this API to subscribe to events that are triggered when automations complete, subscriptions are applied to units after creation, and skills time out or return an invalid response. Notifications are delivered to Amazon Simple Notification Service (SNS) topics in near real time. For details, see Receive Events for Alexa Smart Properties Core.

06-03-22

Alexa Smart Properties core subscription is now available. Properties that don't categorize themselves as hospitality, senior living, healthcare, or residential can onboard to the Alexa Smart Properties core subscription. This subscription enables smart property solution integrators to deploy and manage Alexa devices in their properties at scale. For details, see About Alexa Smart Properties Core.

Last updated: Apr 19, 2023