Updated: April 25, 2023
In this section you will find best practices and samples of common patterns used skill dialogs. These building blocks of an Alexa conversation include:
I. Lists
II. Gathering feedback
III. Handling errors
Customers don’t have much time to listen to, understand, and respond to prompts that include a list of options. There are a few strategies you can follow to avoid overwhelming your listener with such information.
Customers don’t have much time to listen to, understand, and respond to prompts that include a list of options. There are a few strategies you can follow to avoid overwhelming your listener with such information.
Learn to anticipate and resolve common misunderstandings and errors when customers converse with your skill. Ensure the conversation won’t reach a dead end, and, when an error does occur, write responses that clearly explain what went wrong and how Alexa or the customer might resolve it.