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This page highlights some common issues that can cause failures when submitting an app to the Amazon Appstore. Most of these cases involve app lifecycle events, such as:
  • Playback interruption when a user interacts with Alexa
  • The app goes into background mode because:
    • A user wants to start a different apps
    • A user presses the home button
    • A user turns off the TV while the app is running, including while media playback is running in the app
    • User inactivity results in the screensaver being launched
  • Playback interruption when a user temporarily disconnects the Fire TV device from HDMI
  • A user uses a bluetooth device as the audio output for their Fire TV device

Test cases

Below are some of tests that Amazon Appstore runs on submitted apps. We recommend that you perform these tests before submitting your app to ensure that your app can pass these test cases.

Test on a physical device

You can use Vega Virtual Device for initial development and testing, but you must test your app on a Fire TV Stick before submitting to the Amazon Appstore. Currently, Vega OS is supported on the Fire TV Stick 4K Select. You can also find some more requirements for media apps, including recommendations for background and foreground mode in General requirements for media apps.
Last modified on October 22, 2025