About Alexa Smart Properties for Hospitality

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Note: Alexa Smart Properties for hospitality is currently available in CA, DE, FR, IT, UK, and US.

Alexa Smart Properties for hospitality provides technologies that smart property solution integrators can use to deploy and manage Alexa devices in properties such as hotels, resorts, vacation rental communities, hospitals, and senior living communities. It provides Alexa APIs for device fleet management for properties. You can use these APIs to build Alexa capabilities into management applications. These solutions enable property owners and managers to administer Alexa devices on their properties with ease.

For an overview of features and benefits, as well as how to sign up for the Alexa Smart Properties for hospitality program, see Alexa Smart Properties for hospitality.

Alexa Smart Properties for hospitality defines the following key concepts and terms:

Endpoint

An endpoint represents an Alexa-connected device (like an Echo device) with which an Alexa customer can interact. In Alexa Smart Properties for hospitality, you manage endpoints by using the Endpoint API. With this API, you can enumerate the endpoints owned by an Amazon Business account, view and change endpoint settings, associate endpoints with specific rooms, and query connectivity status of endpoints.

Unit

A unit represents a node in a hierarchy. A unit can be an organization, a property, a room type, or a room. In Alexa Smart Properties for hospitality, you create a hierarchy of units to model properties, room types, and individual rooms by using the Property, Room Type, and Room API.

Room

A room represents a physical room in a property. Alexa devices and smart home appliances are installed in a room. Alexa endpoints (devices) and skills are associated with individual rooms.

Room type

A room type is a collection of similar rooms in a property. For example, room types in a hotel might include VIP rooms, ocean-facing rooms, and king suites. This model enables Alexa Smart Properties for hospitality to be extensible and accommodate different types of rooms.

Property

A property represents a physical property, such as a hotel, vacation rental, or senior living community. A property is typically a collection of room types, which in turn are collections of rooms.

Organization

An organization represents a business entity under the Amazon Business account that's registered with Alexa Smart Properties for hospitality.

Alexa Smart Properties for hospitality REST APIs

Alexa Smart Properties for hospitality provides the following APIs to manage the hierarchy of units (properties, room types, and rooms), manage endpoints, and manage experiences on those endpoints within your organization.

REST API	Description
Automation API	Enables you to specify operations for Alexa to automatically perform for users.
Bluetooth API	Enables you to get Bluetooth feature properties and to unpair Bluetooth devices from an Alexa-enabled device.
Communications API	Manages the enterprise communication experience.
Device Group Management API	Manages groups of devices that are associated with a unit.
Discovery Session API	Finds the endpoints associated with a unit.
Endpoint API	Provides endpoint information for each device that's registered to your Amazon Business account.
Notifications API	Manages the enterprise notification experience.
Proactive Suggestion API	Displays suggestions on the home screen.
Property, Room Type, and Room API	Manages properties, room types, and rooms.
Role API	Manages user permissions via roles.
Skill Management API	Manages skills.
Unit Settings API	Manages settings for units.

To get started with Alexa Smart Properties for hospitality APIs, see Get Started with Alexa Smart Properties for Hospitality APIs.

Last updated: Dec 19, 2022