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Configure Fraud and Abuse API

Accessing the Connector Setup and Testing

Navigate using steps below to configure store connector configurations

Step 1: Navigate to the Settings tab in the merchant portal

Step 2: Choose Connector Configurations under Developer Settings


Once you navigate to Connector Configurations in the Settings menu, you will be guided through a widget that describes the necessary pre-requisites. The user can skip the instructions and will not appear again until the user clears the browser cache data.

Step 1: AWS Account Setup Step


Step 2: AWS Connector Creation


Step 3: Provide Configuration Values

The user will see a list of all stores associated with the merchant account based on the store type and applicable services for that store . The user will be able to add or edit store configurations for each service by following the instructions in this document

Note: making changes to store configurations will impact the store operations. Please follow your organization change management process to ensure only authorized personnel can make changes to the API endpoints

Configuring Store Connectors

The user journey starts on the Connector Configurations page. For already configured methods like Identity, Ordering or FnA, you can either choose to run test against the endpoint or choose to edit the existing configurations.

Note: The user can modify a current configuration by clicking the pencil icon to edit the value or keep the current configuration by clicking on Cancel button.

If you run test without saving the endpoint first, the test will run against the previously configured endpoint. Based on the configured store capabilities the user will see options to configure the applicable connectors


The user will be required to provide two inputs for each endpoint to ensure successful communication between the Amazon systems and the company integration application. Endpoint (connector URL) and Endpoint Type (public or private API)

  • Endpoint - A hostname for an API in API Gateway that is deployed to a specific Region.
  • Endpoint Type - An API endpoint type refers to the hostname of the API. The API endpoint type can be edge-optimized, regional, or private. Depending on where the majority of the API traffic originates from. For more details on API types see AWS documentation.

Amazon Just Walkout services provide the ability to use Private or Public API endpoints. If you choose Edge-optimized or Regional AWS API GWs as the type of your end point, then you will need to select Public. Only Private AWS API Gateways need to be set as Private.

Completion Status


  • Incomplete - one or more required values is not set
  • Complete - all the required values are set. This does not mean all the connectors are working properly. Please refer to the onboarding documents to ensure all steps are completed to onboard store endpoints
  • Not Required - the RI capabilities for the store is owned by Amazon and no action is required from your side.

Connectivity Testing

The user will be able to perform connectivity testing after completing the connector configuration. Connectivity testing ensures that the Amazon systems can communicate with the company systems. Further verification and testing is required before launching a store to ensure appropriate operations. For complete list of onboarding processes please coordinate with the Amazon team.

Note: In order to test Ordering connector, you need to provide a scannable barcode which should be already uploaded as part catalog for the given store. For instructions on how to upload and setup your store catalog please visit our documentation here.


Connector API URL - Endpoint URL provided as an input for the connectors. A hostname for an API in API Gateway that is deployed to a specific Region.

Type - API endpoint type which was chosen by you during configuration.

Method - It denotes the connector method for which you have saved your connector endpoint configurations.

Status - This is the connector connectivity status. It can have below values.

  • Untested - The endpoint is saved recently and testing is not completed

  • Successful - Connectivity testing was performed successfully. The Amazon systems are able to connect to the company endpoint and received valid response. Note that a valid response is not always a successful response. The goal of connectivity testing is to ensure communication is established between the Amazon and company systems.

  • Unsuccessful - Connectivity testing failed. Failure can happen because the Amazon systems were not able to connect with the Company endpoint or the Amazon systems did not get a response.

Run Test - Triggers a request from the Amazon systems to the company configured connector endpoint.

Note: In order to test Ordering, a valid SKU is required as an input. For instructions on how to upload and configure the store catalog please see our documentations here