Knowledge Skill Data Template Requirements

To create a knowledge skill, you must upload your data using one of provided templates. You can download the necessary template from the developer portal when you create your knowledge skill. This topic lists the requirements that apply to all templates, as well as requirements that are specific to each template.

For general information about knowledge skills, see Understand Knowledge Skills.

• General requirements
• Template-specific requirements
  • Glossary
  • How To
  • People Directory
  • Company Locations
  • Property Information
  • In-Store Assistant
  • Supply Room
  • Events
  • Menus
• Related topics

General requirements

The following requirements apply to all templates:

• Save your file in CSV format.
• Include the required column(s). Each template has at least one required column, as described later in this topic.
• Do not include spaces in the CSV column headers. Instead, use underscores (that is, "_").
• Do not include capital letters in the CSV column headers.
• Be consistent in the way you refer to the same item. For example, if two users in a People Directory are from the United States, do not set the "country" field to "United States" for one user and "USA" for another user.

Although not required, you can also:

• Remove unneeded columns.
• Reorder columns.

Template-specific requirements

In addition to the general requirements listed previously, your data must meet the following requirements for the specific template that you use:

• Glossary
• How To
• People Directory
• Company Locations
• Property Information
• In-Store Assistant
• Supply Room
• Events
• Menus

Glossary

Template UUID: f184839a-c0ff-46d7-84b9-ca557f92519f

The Glossary template is used to provide term-definition pairs so that the user can ask your skill to define terms.

The following list shows the requirements for the columns in your data spreadsheet file for the Glossary template:

• term (Required)
• alternate_names
• definition (Required)

term

Required.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	bar raiser leadership principles

Return to Glossary.

alternate_names

Optional.

Data Type	Text
Max Length/Value	65,535 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	b.r.^br amazon l.p.^amazon l.p.s^amazon leadership principles^l.p.^l.p.s^lp^lps^amazon lps

Return to Glossary.

definition

Required.

Data Type	Text
Max Length/Value	65,535 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	An interviewer at Amazon who is brought into hiring loops to be an objective third party. By bringing in somebody who's not associated with the team, the best long-term hiring decisions are made to ensure the company is always serving, surprising, and innovating for customers. The role of the Bar Raiser is to be a steward of Amazon's 14 Leadership Principles. A set of standards ingrained in Amazon's culture. There are fourteen, including: Customer Obsession, Ownership, Invent and Simplify, Are Right, A Lot, Learn and Be Curious, Hire and Develop the Best, Insist on the Highest Standards, Think Big, Bias for Action, Frugality, Earn Trust, Dive Deep, Have Backbone; Disagree and Commit, and Deliver Results.

Return to Glossary.

How To

Template UUID: 33d0eb44-2451-457c-8aa0-1a53a7067e8b

The following list shows the requirements for the columns in your data spreadsheet file for the How To template:

• action_name (Required)
• alternate_names
• instructions (Required)

action_name

Required.

Data Type	Text
Max Length/Value	65,535 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Log on to the WiFi book a conference room

Return to How-To.

alternate_names

Optional.

Data Type	Text
Max Length/Value	65,535 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list values with the ^ symbol. Trailing ^ values are removed on import.
Example Values	log on to the internet^sign on to the WiFi^sign on the internet^get online^sign online^log on to the web^get on the web^access the internet^get on the WiFi^get on the internet^ reserve a room^book a room^reserve a conference room^book a meeting room^reserve a meeting room^book a meeting^reserve a meeting^

Return to How-To.

instructions

Required.

Data Type	Text
Max Length/Value	65,535 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	To sign on to the WiFi, choose the network NETWORK and enter the password PASSWORD. To reserve a meeting room, visit meetings.corporation.example.com while on the corporate WiFi network.

Return to How-To.

People Directory

Template UUID: 45c2ed23-907b-4eb1-b107-f895c327aea8

The following list shows the requirements for the columns in your data spreadsheet file for the People Directory template:

• person_unique_id (Required)
• full_name (Required)
• first_name
• last_name
• alternate_names
• user_name
• description
• start_date
• end_date
• tenure
• seniority
• contact_information
• email
• phone_number
• phone_extension
• cell_number
• pager_description
• pager_number
• manager_email
• manager_phone_number
• assistant_email
• assistant_phone_number
• location_description
• continent
• country
• state
• city
• zipcode
• campus
• building
• floor
• room
• seat
• address
• role_description
• status
• job_type
• job_title
• job_category
• team
• department
• organization
• specialty
• vacation_day_balance
• manager_name
• manager_unique_id
• assistant_name
• assistant_unique_id
• direct_report_names
• direct_report_unique_ids
• number_of_direct_reports
• number_of_indirect_reports
• date_of_birth
• education_description

person_unique_id

Required. Each value must be unique.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	12345 54321

Return to People Directory.

full_name

Required.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Megan Manager Sam Subordinate

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first_name

Optional.

Data Type	Text
Max Length/Value	75 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Megan Sam

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last_name

Optional.

Data Type	Text
Max Length/Value	75 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Manager Subordinate

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alternate_names

Optional.

Data Type	Text
Max Length/Value	250 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list values with the ^ symbol. Trailing ^ values are removed on import.
Example Values	Meg Manager Samuel Subordinate^Sammy Subordinate

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user_name

Optional.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values
Formatting Notes	N/A
Example Values	managerm subordinates

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description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	Megan Manager is the founder and CEO of XYZ Corp. She has been with XYZ Corp. since September 2015. Her extension is 4566. Sam Subordinate is an Operations Analyst. He has been with XYZ Corp. since October 2015. His extension is 4568.

Return to People Directory.

start_date

Optional.

Data Type	Date
Max Length/Value	N/A
Accepts List Values	No
Formatting Notes	Accepted formats: YYYY-MM-DD or YYYY-MM-DD HH:MM:SS
Example Values	2015-09-15 2015-10-15 00:00:00

Return to People Directory.

end_date

Optional.

Data Type	Date
Max Length/Value	N/A
Accepts List Values	No
Formatting Notes	Accepted formats: YYYY-MM-DD or YYYY-MM-DD HH:MM:SS
Example Values	2019-09-15 2019-10-15 00:00:00

Return to People Directory.

tenure

Optional.

Data Type	Integer
Max Length/Value	65,535
Accepts List Values	No
Formatting Notes	Units are days. Decimal values are not accepted.
Example Values	1115 2085

Return to People Directory.

seniority

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	executive non-executive

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contact_information

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	You can reach Megan Manager by contacting her assistant, Alex Assistant. Alex Assistant is available via phone at (123)555-4567 and via email at assistanta@example.com. Sam Subordinate is currently out of the office. For urgent messages, please call or email Jane Junior.

Return to People Directory.

email

Optional.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	managerm@example.com subordinates@example.com

Return to People Directory.

phone_number

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	Standard telephone number formats
Example Values	(123)555-1230 123-555-1232

Return to People Directory.

phone_extension

Optional.

Data Type	Text
Max Length/Value	25 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	4566 ext. 4568

Return to People Directory.

cell_number

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	Standard telephone number formats
Example Values	(123)555-1230 123-555-1232

Return to People Directory.

pager_description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	Megan Manager's pager number is (123) 321-6543. Megan's pager email is page-managerm@example.com. Sam Subordinate is currently out of the office. For urgent issues, please page Jane Junior.

Return to People Directory.

pager_number

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	Standard telephone number formats
Example Values	(123)789-1230 123-789-1232

Return to People Directory.

manager_email

Optional.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	managerm@example.com managerm@example.com

Return to People Directory.

manager_phone_number

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	Standard telephone number formats
Example Values	(123)789-1230 123-789-1232

Return to People Directory.

assistant_email

Optional.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	assistanta@example.com assistant@example.com

Return to People Directory.

assistant_phone_number

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	Standard telephone number formats
Example Values	(123)789-1230 123-789-1232

Return to People Directory.

location_description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	Megan Manager is located on the seventh floor of the Headquarters building. Sam Subordinate sits in seat 3 on the seventh floor of the Headquarters building in New York.

Return to People Directory.

continent

Optional.

Data Type	Text
Max Length/Value	25 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	North America

Return to People Directory.

country

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	United States

Return to People Directory.

state

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	California

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city

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Santa Barbara

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zipcode

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	10019

Return to People Directory.

campus

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	east campus west campus

Return to People Directory.

building

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	headquarters California branch

Return to People Directory.

floor

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	No unit is included, so use your preferred units in your data.
Example Values	ground floor second floor

Return to People Directory.

room

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	Because we have not added a unit, use your preferred units in your data.
Example Values	6A engineering pod

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seat

Optional.

Data Type	Text
Max Length/Value	25 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	one three

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address

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	123 7th Avenue 123 Operations Way

Return to People Directory.

role_description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	Megan Manager is the founder and CEO of XYZ Corp. Megan is on the Leadership team and is the company's only manager. Sam Subordinate is a full-time Operations Analyst.

Return to People Directory.

status

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	full-time part-time

Return to People Directory.

job_type

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	manager Individual contributor

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job_title

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Founder and CEO Operations Analyst

Return to People Directory.

job_category

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Executive Analyst

Return to People Directory.

team

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Leadership Operations

Return to People Directory.

department

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Senior Management Team Engineering

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organization

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Example Corp. Legal

Return to People Directory.

specialty

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	Yes
Formatting Notes	Separate list values with the ^ symbol.
Example Values	databases^analytics marketing^account management

Return to People Directory.

vacation_day_balance

Optional.

Data Type	Number
Max Length/Value	99,999
Accepts List Values	No
Formatting Notes	Units are days. Decimal values are permitted.
Example Values	10 3.5

Return to People Directory.

manager_name

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Megan Manager

Return to People Directory.

manager_unique_id

Optional. However, if present, the value must match a person_unique_id value.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	12345

Return to People Directory.

assistant_name

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Alex Assistant

Return to People Directory.

assistant_unique_id

Optional. However, if present, the value must match a person_unique_id value.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	56789

Return to People Directory.

direct_report_names

Optional.

Data Type	Text
Max Length/Value	65,535 characters
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	Alex Assistant^Sam Subordinate^Jane Junior New Nancy

Return to People Directory.

direct_report_unique_ids

Optional.

Data Type	Text
Max Length/Value	65,535 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	56789^54321^98765 65734

Return to People Directory.

number_of_direct_reports

Optional.

Data Type	Integer
Max Length/Value	4,294,967,295
Accepts List Values	No
Formatting Notes	Units are employees. Decimal values are not permitted.
Example Values	3 1

Return to People Directory.

number_of_indirect_reports

Optional.

Data Type	Integer
Max Length/Value	4,294,967,295
Accepts List Values	No
Formatting Notes	Units are employees. Decimal values are not permitted.
Example Values	4 1

Return to People Directory.

date_of_birth

Optional.

Data Type	Date
Max Length/Value	N/A
Accepts List Values	No
Formatting Notes	Accepted formats: YYYY-MM-DD or YYYY-MM-DD HH:MM:SS.
Example Values	9/25/1978 12/28/1987

Return to People Directory.

education_description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	Megan Manager received her B.A. from the University of Delaware and her M.B.A. from the Wharton School of the University of Pennsylvania.

Return to People Directory.

Company Locations

Template UUID: 2d1adc64-be18-4d3e-a385-e6b8a05e07a8

The following list shows the requirements for the columns in your data spreadsheet file for the Company Locations template:

• name (Required)
• alternate_names
• building_categories
• building_type
• city
• contact_information
• country
• description
• fax_number
• location_description
• phone_number
• state
• zipcode

name

Required.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	N/A
Formatting Notes	Each value must be unique.
Example Values	Headquarters Warehouse One

Return to Company Locations.

alternate_names

Optional.

Data Type	Text
Max Length/Value	65,535 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	HQ^ Fulfillment Center^

Return to Company Locations.

building_categories

Optional.

Data Type	Text
Max Length/Value	250 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	corporate^ distribution^

Return to Company Locations.

building_type

Optional.

Data Type	Text
Max Length/Value	250 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	corporate office distribution center^distribution facility

Return to Company Locations.

city

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Seattle Bellevue

Return to Company Locations.

contact_information

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	To contact the reception of the Headquarters, call (123) 555-0100. To contact the reception of the Warehouse, call (123) 555-0101.

Return to Company Locations.

country

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	the United States

Return to Company Locations.

description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	The Headquarters is the largest AnyCompany location and is home to 300 employees. Teams that work here include Engineering, Product, Sales, and Operations. Warehouse One is the largest distribution center and is home to 1000 Operations employees.

Return to Company Locations.

fax_number

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	Standard telephone number formats
Example Values	(123) 555-0199 (123) 555-0198

Return to Company Locations.

location_description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	Headquarters is located at 123 Main Street in Any Town, Washington. Warehouse One is located at 123 Any Street in Any Town, Washington.

Return to Company Locations.

phone_number

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	Standard telephone number formats
Example Values	(123) 555-0100 (123) 555-0101

Return to Company Locations.

state

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Washington California

Return to Company Locations.

zipcode

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	98121 98402

Return to Company Locations.

Property Information

Template UUID: 9f3324ac-7619-4785-967c-c006f5e07e33

The following list shows the requirements for the columns in your data spreadsheet file for the Property Information template:

• name (Required)
• alternate_names
• building
• business_hours
• check_out_time
• contact_information
• description
• directions
• email
• fax_number
• floor
• location_description
• wifi_instructions
• wifi_network
• wifi_password

name

Required.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	Each value must be unique.
Example Values	the pool room 301

Return to Property Information.

alternate_names

Optional.

Data Type	Text
Max Length/Value	65,535 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	drink^alcohol exercise^workout^yoga^run

Return to Property Information.

building

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	the hotel california the cottages

Return to Property Information.

business_hours

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	Each value must be unique.
Example Values	open 24/7 open weekdays 6am to 10pm

Return to Property Information.

check_out_time

Optional.

Data Type	Text
Max Length/Value	250 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	The standard checkout time for all rooms is 10am. To request a late check out, call the front desk at extension 0-1-2. Checkout time is 10am.

Return to Property Information.

contact_information

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	To make a reservation or order room service, call 5-6-7. To call the concierge, dial 0-1-2 or email them at front_desk@hotelcalifornia.example.com.

Return to Property Information.

description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	The front desk is available to assist you 24/7. If you have any questions or need assistance, dial 0-1-2. Room 30 offers numerous conveniences like refrigerators and microwaves, free WiFi, flat-screen TVs with cable channels, premium bedding, coffee/tea makers, and free newspapers.

Return to Property Information.

directions

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	To get to the front desk, take the elevator to the lobby and walk to the main entrance. Bathrooms can be found on every floor next to the elevator.

Return to Property Information.

email

Optional.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	front_desk@example.com workout_center@example.com

Return to Property Information.

fax_number

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	Standard telephone number formats
Example Values	(123) 555-0199 (123) 555-0198

Return to Property Information.

floor

Optional.

Data Type	Text
Max Length/Value	50 characters
Accepts List Values	No
Formatting Notes	No unit is included, so use your preferred units in your data.
Example Values	the 2nd floor the roof

Return to Property Information.

location_description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	The restaurant is located in the lobby, next to the bar. Ice machines can be found on every floor next to the elevator.

Return to Property Information.

wifi_instructions

Optional.

Data Type	Text
Max Length/Value	250 characters
Accepts List Values	No
Formatting Notes	This field supports custom, free-text input. Whatever you input in the cell is exactly how Alexa will respond when end-users query this field.
Example Values	To connect to the WiFi, use the network 'building-guest' and enter the password 'buildingguest,' with no spaces or capital letters. Use the network 'anycompany' and enter the password 'anycompanypw,' with no spaces or capital letters.

Return to Property Information.

wifi_network

Optional.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	building-guest anycompany

Return to Property Information.

wifi_password

Optional.

Data Type	Text
Max Length/Value	100 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	'buildingguest', with no spaces or capital letters anycompany, with no spaces or capital letters

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In-Store Assistant

Template UUID: 8e2d16c5-ab91-42f7-9e99-27ed15479559

The following list shows the requirements for the columns in your data spreadsheet file for the In-Store Assistant template:

• name (Required)
• alternate_names
• description
• features
• shelf
• status
• product_categories
• location_description
• release_date
• rating
• brand
• price
• floor
• aisle

name

Required.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Midnight Moon Vegan Cheese Alternative Atlantic Salmon

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alternate_names

Optional.

Data Type	Text
Max Length/Value	65,535 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	Midnight Moon Vegan Cheese Atlantic Salmon^Farm-Raised Salmon^Farm Salmon

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description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Who needs cheese when you have Midnight Moon's vegan cheese alternative? It takes just like the real thing - but vegan! Our Atlantic Salmon has a mild flavor. It has a medium-to-firm texture with large flakes.

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features

Optional.

Data Type	Text
Max Length/Value	500 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	organic^vegan farm raised^healthy

Return to In-Store Assistant.

shelf

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	top shelf middle shelf

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status

Optional.

Data Type	Text
Max Length/Value	500 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	in-stock^discounted in-stock

Return to In-Store Assistant.

product_categories

Optional.

Data Type	Text
Max Length/Value	500 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	dairy^cheese^snack fish^seafood^salmon

Return to In-Store Assistant.

location_description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	The Midnight Moon Vegan Cheese Alternative is located in aisle twelve. You can find all seafood at the counter behind aisle one.

Return to In-Store Assistant.

release_date

Optional.

Data Type	Date
Max Length/Value	N/A
Accepts List Values	No
Formatting Notes	Accepted formats: YYYY-MM-DD or YYYY-MM-DD HH:MM:SS
Example Values	2015-09-15 2015-10-15 00:00:00

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rating

Optional.

Data Type	Number
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	3.7 4

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brand

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Midnight Moon Fresh Fish

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price

Optional.

Data Type	Number
Max Length/Value	9,999,999,999
Accepts List Values	No
Formatting Notes	U.S. dollars No currency symbol, such as "$." Can use decimals.
Example Values	20 4.50

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floor

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	first floor

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aisle

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	aisle 12 aisle 1

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Supply Room

Template UUID: dbdf3800-a805-4214-be1c-d98a966cd3f6

The following list shows the requirements for the columns in your data spreadsheet file for the Supply Room template:

• name (Required)
• alternate_names
• associated_task
• item_categories
• description
• features
• instructions
• room
• shelf
• storage_area
• location_description

name

Required.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	printer paper power strips

Return to Supply Room.

alternate_names

Optional.

Data Type	Text
Max Length/Value	65,535 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	printing paper^white paper electrical socket^plugs

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associated_task

Optional.

Data Type	Text
Max Length/Value	500 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	printing battery charging^re-charging

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item_categories

Optional.

Data Type	Text
Max Length/Value	500 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	paper^copy paper outlet^wall charger

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description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	The office has printer paper that is 8.5'' by 11''. The office has power strips with 6-outlets and can be used when you need more power receptacles than are available. These power strips offer surge protection.

Return to Supply Room.

features

Optional.

Data Type	Text
Max Length/Value	500 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	print^printer electrical

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instructions

Optional.

Data Type	Text
Max Length/Value	65,535 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	To re-stock the printer paper, open the paper tray door. Pull out the paper tray and load a stack of plain paper into the tray. The power strips can be plugged into any wall socket. Make sure that the cord is not in a position where people can easily trip over it.

Return to Supply Room.

room

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	the supply room the storage room

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shelf

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	the green shelf the blue shelf

Return to Supply Room.

storage_area

Optional.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	the cabinet the orange bin

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location_description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	The printer paper is located on the green shelf in the cabinet in the supply room. Reach out to IT if the office is out of stock. The power strips are located in the orange bin on the blue shelf in the storage room. Reach out to IT if you have trouble finding it.

Return to Supply Room.

Events

Template UUID: f9014c76-7cdc-4e6c-ab94-a7873127c25e

The following list shows the requirements for the columns in your data spreadsheet file for the Events template:

• name (Required)
• alternate_names
• description
• event_categories
• event_type
• start_date
• end_date
• location_description
• venue

name

Required.

Data Type	Text
Max Length/Value	150 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	the Holiday Party the Team Offsite

Return to Events.

alternate_names

Optional.

Data Type	Text
Max Length/Value	65,535 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list values with the ^ symbol. Trailing ^ values are removed on import.
Example Values	Christmas Party^Holiday Party^Office Holiday Party^Office Christmas Party Off site^Team Off-site^Off-site^Team Off Site^Q1 Team Offsite

Return to Events.

description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	Join us for our upcoming Holiday Party on December 21st, 2020! There will be free fruit punch and pie. Our upcoming quarterly off-site is from January 8th to January 9th and will involve a review of team goals for the year 2021.

Return to Events.

event_categories

Optional.

Data Type	Text
Max Length/Value	500 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	celebratory offsite^off-site^off site

Return to Events.

event_type

Optional.

Data Type	Text
Max Length/Value	500 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	Office Party Offsite^Off site^Team Event

Return to Events.

start_date

Optional.

Data Type	Date
Max Length/Value	N/A
Accepts List Values	No
Formatting Notes	Accepted formats: MM-DD-YY H:MM, MM-DD-YYYY H:MM, MM-DD-YY, or MM-DD-YYYY. The default timezone is UTC.
Example Values	12/21/2020 19:00 1/8/2021 09:00

Return to Events.

end_date

Optional.

Data Type	Date
Max Length/Value	N/A
Accepts List Values	No
Formatting Notes	Accepted formats: MM-DD-YY H:MM, MM-DD-YYYY H:MM, MM-DD-YY, or MM-DD-YYYY. The default timezone is UTC.
Example Values	12/22/2020 1/9/2021 17:00

Return to Events.

location_description

Optional.

Data Type	Text
Max Length/Value	500 characters
Accepts List Values	No
Formatting Notes	N/A
Example Values	The 2020 Holiday Party will take place at AnyCompany Headquarters. The next off-site will take place at AnyCompany's Expansion Office.

Return to Events.

venue

Optional.

Data Type	Text
Max Length/Value	500 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	AnyCompany Headquarters AnyCompany's Expansion Office

Return to Events.

Menus

The Menus template is used to provide information about menus, timings, and locations for meals.

The following list shows the requirements for the columns in your data spreadsheet file for the Menu template:

• menu_name (Required)
• menu_type (Required)
• alternate_names
• location
• menu_items (Required)
• start_time
• end_time

menu_name

Required.

Data Type	Text
Max Length/Value	150 characters.
Accepts List Values	No
Formatting Notes	N/A
Example Values	AnyCompany Cafeteria Lunch AnyFacility Eatery Dinner

Return to Menus.

menu_type

Required.

Data Type	Text
Max Length/Value	200 characters.
Accepts List Values	No
Formatting Notes	N/A
Example Values	lunch brunch special

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alternate_names

Optional.

Data Type	Text
Max Length/Value	65,535 characters. Each individual list value must be 200 characters or less.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	brunch^ supper^

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menu_items

Required.

Data Type	Text
Max Length/Value	200 characters.
Accepts List Values	Yes
Formatting Notes	Separate list items with ^ symbol. Trailing ^ values are removed on import.
Example Values	triple chocolate brownie^cobb salad^coffee^ denver omlette^

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start_time

Optional.

Data Type	Text
Max Length/Value	N/A
Accepts List Values	No
Formatting Notes	Accepted formats: MM-DD-YY H:MM, MM-DD-YYYY H:MM, MM-DD-YY, or MM-DD-YYYY. The default timezone is UTC.
Example Values	2020-09-23 23:00:00 2020-12-23 11:00:00

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end_time

Optional.

Data Type	Date
Max Length/Value	N/A
Accepts List Values	No
Formatting Notes	Accepted formats: MM-DD-YY H:MM, MM-DD-YYYY H:MM, MM-DD-YY, or MM-DD-YYYY. The default timezone is UTC.
Example Values	2020-09-23 14:00:00 2020-12-23 14:00:00

Return to Menus.

Related topics

• Understand Knowledge Skills
• Steps To Create a Knowledge Skill