Capture states and reason codes | Amazon Pay EU

Capture states and reason codes

The following diagram depicts the state transition of a Capture object:

The following table describes each Capture state in detail, the allowed operations on a state, and the reasons why a Capture object can end up in a state.

State Description Allowed operations Reason codes
Pending A Capture object is in the Pending state until it is processed by Amazon. --
Declined You must submit a capture against an authorization within 30 days (two days for the Sandbox environment). But we strongly recommend requesting a capture within 7 days of authorization.

If the capture is declined, you can still request a new authorization and capture if the order reference is in the Open state.
AmazonRejected-Amazon has rejected the capture. You should only retry the capture if the authorization is in the Open state.

ProcessingFailure-Amazon could not process the transaction because of an internal processing error. You should only retry the capture if the authorization is in the Open state. Otherwise, you should request a new authorization and then call Capture on it.
Completed The Capture object request has been processed and funds will be moved to your account in the next disbursement cycle. --
Closed When the Capture object is moved to the Closed state, you cannot request refunds against it. MaxAmountRefunded-You have already refunded the following amounts, including any A-to-z claims and chargebacks that you were responsible for:
  • US: up to 15% or $75 (whichever is less) above the captured amount.
  • UK: up to 15% or £75 (whichever is less) above the captured amount.
  • DE: up to 15% or €75 (whichever is less) above the captured amount.
MaxRefundsProcessed-You have already submitted 10 refunds for this Capture object.

AmazonClosed-Amazon has closed the capture because of a problem with your account or with the buyer's account.

BuyerCanceled-The buyer canceled the payment within the 24-hour pre-notification period (only available when paying by direct debit) and the Capture was closed by Amazon Pay.