Manage Your Works with Alexa Company Account


If your company has multiple users who manage Works with Alexa (WWA) certifications, you can give them access to your company account. As the account administrator, you can also assign each user a role that limits their permissions within the account. Access to the Alexa certification console allows users to apply for and manage WWA certifications for your company.

To create an Amazon developer account, see Create Your Amazon Developer Account.

Manage user permissions

The user that creates the Amazon developer account for the company is the account owner. The account owner has complete access to the Alexa certification console and full rights to administer the company account. As account owner, you can invite additional users to your company account to give them access to work on WWA certifications based on their role.

User roles

When you add a user to your developer account, you assign a role to the user to give them permissions associated with that role. Four options are available, each with unique permissions.

Permissions Administrator Developer Marketer Analyst

Register products and apply for WWA certification

Yes

Yes

Yes

Yes

View existing WWA certifications

Yes

Yes

Yes

Yes

Request WWA badge

Yes

Yes

Yes

Yes

Add, remove, and manage account users

Yes

No

No

No

Add a user to your account

To give a user permission to work on WWA certification requests for your company, first add the user to your company account, and then specify the role of the user.

To add a user to your company account

  1. Sign in to the Alexa Certification Console.
  2. In the console, navigate to your initials on the top right, and then select Settings.
  3. To add a new user, click the User Permissions tab, and then click Add New.
  4. Under Email Address, in the text box, enter the email address of the user.

    If the user already has an Amazon account that they want to use when they work with you, make sure to enter the email address that matches what they use when they sign in to Amazon. You can also enter an email address for a user that doesn't have an Amazon account yet. The user can go through the Amazon account registration flow to set up their account.

  5. Under Roles, select the boxes that correspond to the roles that you want to assign to the user. For details about roles, see User roles.
  6. Click Save.

After you add a user, that user receives an email from mas-devportal-contactus@amazon.com with the subject, Amazon Developer Program Invitation from Your Developer Account. The invited user must click on the link in the email to accept the invitation and sign in to the Alexa certification console to complete the account access.

Remove a user from your account

To remove a user from your company account

  1. Sign in to the Alexa Certification Console.
  2. In the console, navigate to your initials on the top right, and then select Settings.
  3. In the Amazon developer dashboard, click the Settings tab.
  4. Click the User Permissions tab.
  5. Find the user you want to remove, and then click Remove access.

View company account settings

If you have a company account for the Alexa certification console, you can sign in to view your company account settings.

To view your WWA company account settings

  1. Sign in to the Alexa Certification Console.
  2. On the left-hand menu, select Settings and Preferences.
  3. To view contact information, under Contacts, click View.
  4. To view device shipping and billing addresses, under Addresses, click View.
  5. To view account preferences, under Preferences, click View.
  6. To view users in your account, under User Permissions, click View.

Update company account settings

In Settings and Preferences you can change your account details, such as email address, phone number, and notification preferences.

To change account settings

  1. Sign in to the Alexa Certification Console.
  2. On the left-hand menu, select Settings and Preferences.
  3. Find the setting you want to change, and then click View.
  4. Update your information, and then click Save.
  5. Continue to edit and save other account details.

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Last updated: Mar 26, 2024