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Alexa Skills English (UK) Migration FAQ

Intro

Introduction

To make your skill available to customers speaking English (UK), we are planning a language migration (copy over) of your existing live English (US) skill to create an identical English (UK) language variant. See the following FAQs for information about the upcoming migration.

Please Contact Us if you have additional questions.

Frequently Asked Questions

1. What does migration mean?

To make your skill available to customers speaking English (UK), Amazon is planning a language migration (copy over) of your existing live English (US) skill to create an identical English (UK) language variant. Your skill will be available to US and UK customers in the English (US) and English (UK) languages, subject to content policy guidelines.

2. What exactly will happen to my skill as part of the migration?

We will create an English (UK) variant of your existing English (US) skill by copying all skill details, endpoint information, publishing information, and intent schema, and publish the multilingual skill to US and UK customers. You will not receive any certification feedback on your skill as part of the migration.

3. Is the migration going to create a new skill in English (UK)?

No. We will add an English (UK) language variant to your existing English (US) skill.

4. Are we planning to migrate and create German (Deutsch) variants of skills?

No. The migration plan is limited to copying English (US) skills to create English (UK) variants.

5. Are all skills going to be migrated?

No. This migration is only applicable to Custom Interaction Model skills live as of Tuesday 1/10, 9am Pacific that a) Do not use account linking, b) Do not use the AMAZON.LITERAL slots, c) Do not use the Alexa Skills Kit Built-in Library in their intent schema, and d) Do not contain an English (UK) variant in development, certification, or live status.

6. Why are we not migrating Custom Interaction Model skills that use account linking?

We are not migrating Custom Interaction Model skills that use account linking because we believe that developers of those skills would want to provide a more localized or custom experience for UK customers in the English (UK) language, and manually migrate their skills as necessary.

7. Why are we not migrating Custom Interaction Model skills that use AMAZON.LITERAL slots?

We are not migrating Custom Interaction Model skills that use the AMAZON.LITERAL slot because the slot type is not supported for the English (UK) language.

8. Why are we not migrating Custom Interaction Model skills that use Alexa Skills Kit Built-in Library?

We are not migrating custom interaction model skills that use the Alexa Skills Kit Built-in Library because the built-in intents are not supported for the English (UK) language.

9. Why are we not migrating Smart Home API skills?

We are not migrating Smart Home API skills because the skills implement account linking. We also believe that developers of Smart Home API skills would want to provide a tailored skill experience in English (UK) for UK based customers.

10. Why haven’t I received any email about my skills being included in the migration plan?

This is because your Custom Interaction Model skill uses account linking, AMAZON.LITERAL slots, the Alexa Skills Kit Built-in Library, or you have developed and published only Smart Home API or Flash Briefing API skills. If you believe this is in error and your skills should be included in the migration, please Contact Us and provide the Skill ID and Skill Name for your skill.

11. What if my skill went live between 1/10 and 2/16 and thus isn’t included in the migration?

If your skill is eligible, we will include it in the next round of migration. Future communications will include details about the skills to be migrated.

12. When is the migration scheduled?

The migration is scheduled to start at 8am PST on Thursday 2/16, and will be completed by 8am PST on Monday 2/20.

13. Can I opt out of this migration?

Yes. You have until 8am PST on Wednesday 2/8 to Contact Us and request that your skills be opted out of the migration. Provide your vendor ID, Skill ID and Skill Name to help us identify the skills you would like to exclude from the migration. Opting out of the migration means that you will need to manually create an English (UK) variant and submit your skill for certification to make your skill available to customers in the English (UK) language.

14. Are there any technical reasons/considerations to opt out of the migration?

One reason to opt out would be if you will not be able to support increased traffic to your skill endpoint as customers interact with your skills in the English (US) and English (UK) languages. Another consideration would be if your skill endpoint includes logic to check for English (US) locale (language) attribute value at runtime before providing responses. In this case, your skill might not work as intended when the runtime locale (language) is set to English (UK). In this case, you can manually create an English (UK) variant of your skill and update your skill endpoint as needed.

15. Will the migration cause any adverse impact to the live English (US) skills?

No. The migration will not have any impact to the existing live English (US) version of your skill.

16. Do I have to do anything to my existing skill endpoint to support the migration?

No. We will use your existing endpoint when creating the English (UK) language variant of your skill. However, you should expect and plan to support increased traffic to your skill endpoint as customers interact with your skills in the English (US) and English (UK) languages. If you believe your skill endpoint cannot support such increase in traffic, please opt out of this migration by submitting a Contact Us request.

17. What if I manually create a development English (UK) variant of my skill prior to the migration?

If you manually add an English (UK) variant to your skill in the developer portal and submit it for certification, your skill will be excluded from the migration. However, if you haven’t submitted your skill for certification with the newly added English (UK) variant, you can delete the English (UK) variant from the development version of your skill prior to Wednesday 2/8, 9am PST to be included in the migration.

18. How will I know if the migration has been successfully completed?

You will receive an email confirming that your skills have been successfully migrated.

19. Can I update the English (US) and/or English (UK) language variant of my skill after the migration?

Yes. Once your skills have been successfully migrated, you can continue making updates to both English (US) and English (UK) versions of your skill and submit your multilingual skill for certification. We also recommend optimizing the sample utterances in the intent schema for your skill to enhance the experience for customers interacting with your skill in English (UK).

20. Will the migration affect any changes that I have made to the development version of my English (US) skill?

No. We will not make any changes to the development or live versions of your English (US) skill.

21. What will be the state of my skill after migration has been completed?

Once migration has been completed for your skill, the live and development versions of your English (US) skills will continue to exist as-is. As part of the migration, we will create live and development English (UK) versions of your skill based on copying over the information from the live English (US) version.

For more about supporting multiple languages in a skill, see Developing Skills in Multiple Languages.