Pre-Event Networking

Opening Remarks & Keynote

Our vision is for Alexa to be an ambient assistant that is proactive, personal, and predictable—and it’s our mission to make Alexa available to delight customers everywhere they want her to be. Join us as Amazon leaders discuss our vision for the future of ambient computing and how this can help you drive business growth, improve productivity and driver more delightful customer experiences.

How to Design for AI: The Principles of Voice Design

Learn about the principles of situational voice design so you can create voice-first skills that are natural and user-centric. We’ll discuss voice-specific design, updated design guidance, and new resources for you to consider for every voice experience you build to make your skills more engaging for customers.

Deploy and Manage Alexa-Enabled Devices and Experiences at Scale

Learn how you can build business-enabled solutions with new tools for management of Alexa-enabled devices at scale. We’ll dive deep on how to use devices, enable Alexa skills, create customized guest experiences, and more. Use cases include hotels, senior living, and residential properties.

Lavazza Voicy: How to Work with Alexa to Deliver a Truly Differentiated Product

Find out how Lavazza engaged and collaborated with the Alexa team. Using Amazon's end-to-end customer journey framework, Lavazza defined the experience, selected the right combination of Alexa technologies, picked a system integrator and manufacturer, and launched their product with a personalized brewing experience.

Build Personalized Experiences with Alexa

Learn about several of the new innovations you can use in your skills to provide a more insightful and customized experience for users. We’ll discuss the new features that make it easier and natural for your customers to use voice with their existing accounts.

Help Home Health Patients Manage their Healthcare with Alexa

Since 2019, healthcare organizations have been able to build Alexa HIPAA-eligible skills to deliver remote care to their patients at home. Learn about how ChristianaCare, an integrated delivery system providing care to patients across the mid-Atlantic region, used Alexa to help improve engagement with a vulnerable population to manage their health.

How Alexa Can Help Drive engagement With Your Smart Devices through Device Discovery

Learn how Alexa can automatically discover your smart home devices using open protocols (UPnP, DNS-SD), and see how it can drive new smart home adoption for 3P skills.

How Alexa Solution Providers Can Accelerate Your Development

An Alexa business development expert will share how qualified Alexa solution providers can help you accelerate device development and reduce program risk and cost. See use cases that show how they brought projects to market by doing everything from helping create a voice strategy to integrating hardware and systems.

Grow Your Audience and Make Money with Your Skills

Introducing new innovations to help customers discover your skill and help you make more money. We’ll also share the best practices for making your skill more discoverable to customers.

Alexa for Residential: Provide Voice-Enabled Experiences from the Moment They Move In

Learn how to leverage Alexa for Residential to build solutions and services for residents. This includes support for Alexa device fleet management, customization, and implementation solutions to residential buildings and communities. Alexa for Residential technologies allow you to build, market, and sell Alexa capabilities at scale to residential properties. It also allows residents to link Alexa and the smart home experience directly with their Amazon account.

Alexa Smart Reorders: Enable Homes to Anticipate What Customers Need and When They Need it

Make reordering supplies or replacement parts easy for your customers. Learn how to integrate DRS inventory sensors and new use cases for automatic reordering of consumables with Alexa.

Multi-Agent Device Experience Demos by Partners

Industry leaders building multi-agent devices will demonstrate how customers can simultaneously interact with a brand’s assistant and Alexa on a single device by using different wake words.

Networking Break & Startups Showcase

Startups Showcase

Alexa Startups and the Alexa Fund support founders and entrepreneurs working with voice technology. Hear from just a few of the successful startups about how they are innovating with Alexa and helping shape the future of ambient computing.

Simplifying Natural Voice Experiences with Less Code

In this session, we will talk about Alexa Conversations, a deep learning-based approach to dialog management that enables you to create natural, human-like voice experiences on Alexa. We will also dive into Alexa Conversations Description Language. It’s a code-based approach to creating conversational dialogs in a declarative way with semantic validation, modularity, and reusability that reduces the amount of code needed to enable these experiences.

Good to Great: Create Engaging Skills with Layered Audio, Animation, Motion, and More

Learn how skill builders are using new APL features to create a whole new world of experiences for customers. You’ll see how features come alive on the growing number of multi-modal devices like Echo Shows, TVs, and tablets using layered audio effects, immersive animated visuals, and motion for choreographed responses that literally make Alexa move.

Alexa Smart Properties: Customize Visual Experiences on Devices with Screens

Alexa Smart Properties is powered by a set of technologies that property owners and managers can use to deploy and manage Alexa-enabled devices at scale. Learn how to offer visually-appealing, customized experiences. You can display information about your property, enable room service ordering using touch-screen and voice, even display specials at the property. Increase engagement by providing customized notifications and visual messaging deployed and managed at scale for properties.

Simple to Build Engaging Experiences with Alexa Smart Home Now Also on Matter

Since its launch in 2014, Alexa has taken an open, collaborative approach to building the Smart Home together with the developer community with a focus on making smart home simpler for you and your customers. Learn how we are continuing to deliver leading technologies and features that drive innovation in the smart home. In this session, we will talk about how you can leverage popular open-source protocols and Alexa specific skills to deliver engaging experiences to millions of customers. We will share what’s new in Smart Home, including the new Matter (formerly CHIP) protocol.

Build Great Video Experiences for Devices

Building a fully-featured, catalog-driven, voice-enabled video experience is challenging. Creating a video experience that customers love is even harder. In this session, we’ll share unique insights and learnings that will help you build an experience that will exceed your customers’ expectations.

Enhancing At-Home and On-The-Go Experiences

Learn about two features that can help you enhance interactions across home and mobile devices. This session will cover new capabilities in Alexa’s Find My feature, and dive deep into the value of voice-plus-app experiences.

Improve Your Productivity with New Alexa Tools

Learn about the new tooling features and frameworks that you can use to create richer skills, faster. We’ll also discuss best practices for collaborating with the broader developer community for a better build experience.

Build Your First Alexa-Scaled Hospitality Solution without Coding

In this session you’ll learn how to build scaled voice AI experiences for business by using an API console for fleet management. You’ll see how easy it is for skill developers and solution providers to utilize the tools.

Enabling Proactive Experiences with the Smart Home Skill API

In this session, you will learn how to enable Alexa's proactive intelligent features for smart home devices by implementing state reporting and how to improve the quality of state reports.

Connect Your Smart Device to Alexa with Alexa Connect Kit

Deep dive into the end-to-end experience of engaging with Alexa Connect Kit (ACK), from prototyping a device to commercializing it.

Fireside Chat: Partner Multi-Agent Experiences

Join Aaron Rubenson, Vice President, Alexa Voice Service and Alexa Skills as he leads a conversation about the importance of voice interoperability and why it is important to provide customers with choice and flexibility to interact simultaneously with multiple agents on a single device.

The Future of Voice Gaming

Boost engagement and discovery by adding new capabilities to your game. We’ll dive deep into new ways to build interactive and fun game experiences on Alexa, and how you can make your test skill even more engaging for new and existing players.

Build Higher Quality Skills with New Authoring, Testing, and Feedback Tools

We’ll introduce several new tools to build and expand your voice experiences, and optimize for the best customer experience. We’ll discuss new capabilities and recommendations for slots and utterances, as well as automated tests that can be generated and run against existing interaction models.

Introducing Vertical Solutions for Businesses

Drive customer engagement by creating high-quality experiences with minimal effort in new vertical categories. We’ll discuss how to use new tools and pre-built features to access easy to use, high-accuracy customer experiences and add improved discovery features to keep your business top of mind.

Enable Automation and Monitor Energy Consumption for Smart Home Devices

Learn how to enable proactive and automated experiences for smart home devices with the new energy dashboard. Explore how to integrate with the Alexa energy dashboard APIs, use cases, and new rebates for 3Ps.

Multi-Agent Technology Update

Learn about new resources and best practices for delivering delightful customer experiences on devices that support multiple voice agents. You’ll also hear an overview of suggestions for Voice Input Data Handling and Universal Device Commands.

Closing Remarks

Post-Event Networking