Voice Interoperability Initiative

Committed to providing customers choice and flexibility to interact with multiple voice services.

Industry-first: Availability of Alexa and Google Assistant simultaneously on Harman's new JBL speakers

Our Mission

In a world with multiple voice services each with different capabilities, we believe customers should have the freedom to choose their preferred service for any task. We aim to deliver this experience through multiple, simultaneously available voice services on the same product, each with its own ‘wake word’ or invocation name—enabling customers to talk to the service of their choice in a secure manner by simply saying its name.

Customer Choice

Building voice-enabled devices that promote customer choice and flexibility through multiple, simultaneous wake words


Secure Interoperability

Developing voice services that can work seamlessly with others while protecting the privacy and security of customers


Technology Solutions

Releasing technologies and solutions that make it easier to integrate multiple voice services on a single product


Research and Development

Accelerating machine learning and conversational AI research to improve the breadth, quality and interoperability of voice services


"Multiple simultaneous wake words provide the best option for customers. Utterance by utterance, customers can choose which voice service will best support a particular interaction. It's exciting to see these companies come together in pursuit of that vision."

- Jeff Bezos, Founder, Amazon

Our Members

More than 80 companies are supporting the effort across global brands, telecommunications operators, hardware solutions providers, and systems integrators.


Featured Resources

Multi-Agent Design Guide

Read the guide to learn recommendations and best practices for delivering delightful customer experiences on devices that support multiple voice agents.


Multi-Agent Experience (MAX) Toolkit

The MAX Toolkit helps you get started building a product with multiple voice agents, including the MAX Library, sample application and agent, and API docs.

Sample Implementation Demo

Watch a demo of a prototype device built to reflect the design guide recommendations.


Featured Blogs

Access Alexa and Google Assistant simultaneously on new Harman JBL speakers
Meet the Alexa team behind the Alexa and Google Assistant simultaneous experience on Harman’s new JBL speakers
From “Hey, Disney!” to “Hi Bixby” and more: How leading brands are reinventing the customer experience with Alexa
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