Additional Resources

Find resources to learn more about multi-agent experiences such as multi-agent device examples, webinars, and VII announcements.

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Multi-Agent Devices

Portal
  • Easily video call with friends and family on their smartphones and tablets, even if they don’t have Portal
  • See and do more with Alexa Built-in. Control your smart home, listen to your favorite music, watch the news, get the weather, set a timer and more

See portal.facebook.com for additional terms

Garmin DriveSmart™ 65 with Amazon Alexa
  • Garmin voice control for directions, points of interest (POIs) along the route and more
  • Alexa Built-in; ask Alexa to play music from Amazon music, Pandora, Sirius XM, iHeartRadio and more


     
SFR Box 8
  • Ask SFR to change channel, control your TV from anywhere in the living room, and play music
  • Ask Alexa to play music, listen to the news, check the weather, set a timer, and more


     
Deutsche Telekom Smart Speaker
  • Ask “Hallo Magenta” to change channel on your Magenta TV, control your TV from anywhere in the living room, or make a phone call
  • Ask Alexa to play music, listen to the news, check the weather, set a timer, and more
Acer Spin 3
  • Ask Cortana to book a meeting, access work calendars, or read your work email
  • Ask Alexa to control smart home devices, shop on amazon.com, or play music

     
Temi Robot
  • With temi you can intuitively be present in another place, temi will autonomously welcome guests, guide them, provide services or entertainment
  • Alexa Built-in - with temi Alexa can move around, turn to you when called and control temi’s movement
     

Multi-Agent Demos

Alexa Live Multi-Agent Device Experience Demo with LG

Excerpt from the Alexa Live Multi-Agent Device Experience Demo by Partners Session.  Partner demo showcases LG and their development SmartTVs featuring ThinQ’s ‘Hi LG’ service and Alexa, giving the customers freedom to select either service to search, discover and play video content.

Alexa Live Multi-Agent Device Experience Demo with Samsung Appliance Division

Excerpt from the Alexa Live Multi-Agent Device Experience Demo by Partners Session. Demo showcases Samsung Appliance Division’s vision of Bixby and Alexa on their line of Family Hub Refrigerators, bringing together the powers of Bixby and Alexa.

Alexa Live Multi-Agent Device Experience Demo with SK Telecom

Excerpt from the Alexa Live Multi-Agent Device Experience Demo by Partners Session.  Demo showcases SK Telecom’s Korean speaking Aria agent alongside Alexa in English, showcasing multilingual use cases.

Alexa Live Multi-Agent Device Experience Demo with Vodafone Spain

Excerpt from the Alexa Live Multi-Agent Device Experience Demo by Partners Session.  Demo showcases Vodafone Spain’s Atika and Alexa agents working together to enrich Spanish speaking customer experiences.

Alexa Live Multi-Agent Device Experience Demo with LifePod

Excerpt from the Alexa Live Multi-Agent Device Experience Demo by Partners Session. Demo showcases LifePod’s proactive voice platform designed to support the elderly with the added benefits of Alexa on their latest smart speaker.

Alexa Live Multi-Agent Device Experience Demo with Elektrobit/Continental

Excerpt from the Alexa Live Multi-Agent Device Experience Demo by Partners Session. Demo showcases Elektrobit/Continental’s Alexa Custom Assistant implementation, highlighting Brandon and Alexa, showcasing agent interoperability in next generation automobiles.

Alexa Live Multi-Agent Device Experience Demo with Universal Electronics

Excerpt from the Alexa Live Multi-Agent Device Experience Demo by Partners Session. Demo showcases Universal Electronics smart-home-hub controller featuring the Nevo Butler voice service and Alexa offering complementary capabilities on their TV, lighting and HVAC control.

Multi-Agent Device Experience Demo with Third Reality

Demo showcases Third Reality’s smart speaker and IoT hub and the Mandarin Chinese-speaking agent Shushikeji to demonstrate Universal Device Commands and Attention States.

Multi-Agent Device Experience Demo with Robotemi

Demo showcases Robotemi’s robot and Temi voice agent to demonstrate Agent Transfers, Universal Device Commands, and Agent Transfers.

Multi-Agent Device Experience Demo with Stream Unlimited

Demo showcases the Ok Stream agent to demonstrate Attention States, Universal Device Commands, and Agent Transfers.

Alexa Live Multi-Agent Sessions

Multi-Agent Technology Update

Learn about new resources and best practices for delivering delightful customer experiences on devices that support multiple voice agents. You’ll also hear an overview of suggestions for Voice Input Data Handling and Universal Device Commands.

Fireside Chat: Innovating alongside partners to create multi-agent experiences

Join Aaron Rubenson, Vice President, Alexa Voice Service and Alexa Skills, Kelly Wenzel, Director, Developer Marketing, and Heather McDavitt, Vice President, Product Management Consumer Products at Verizon as they discussion the future of ambient computing and how multi-agent is the next wave in voice AI.

Multi-Agent Device Experience Demos by Partners

Industry leaders building multi-agent devices will demonstrate how customers can simultaneously interact with a brand’s assistant and Alexa on a single device by using different wake words.

Featured Resources

Voice Input Data Handling on Multi-Agent Devices

This whitepaper discusses wake words, the role of the audio front end, wake word engines, and methods for directing appropriately processed and formatted voice input to an agent’s cloudside voice services.

Multi-Agents Wake Words

This whitepaper provides information for selecting a wake word and tuning wake word models, and describes wake word use cases that require special attention and handling on multi-agent devices.

Universal Device Commands

Universal Device Commands (UDCs) are an important feature for devices with multiple voice agents because they help avoid frustration and foster a delightful experience for customers. 

VII Architecture Best Practices: Foundational concepts

The whitepaper provides recommendations and architectural suggestions for consideration when building products that support multiple simultaneous voice agents.

Technical Insights into the Voice Interoperability Initiative Multi-Agent Design Guide

Watch the webinar to learn the benefits of supporting multiple voice agents on a device and best practices to consider for your product development. 
 

Voice Interoperability Initiative Announcements

Voice Interoperability Initiative Welcomes Facebook, Garmin and Xiaomi and Releases First Multi-Agent Design Guide
9/9/2020
We’re releasing the first version of the Multi-Agent Design Guide, which provides recommendations and best practices for delivering delightful customer experiences on devices that support multiple voice agents.
 
Amazon and Leading Technology Companies Announce the Voice Interoperability Initiative

9/24/2019
Amazon, Baidu, BMW, Cerence, ecobee, Microsoft, Orange, Salesforce, SFR, Sonos, Spotify, Sound United, Tencent, Verizon and more to promote customer choice by supporting multiple, interoperable voice services on a single device.
 

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