Marilyn's research group at UCSC focuses on statistical and
expressive natural language generation and dialogue models and systems. She
developed the first dialog system "ELVIS", whose dialog manager was trained
using reinforcement learning with feedback from human interaction, rather
than via user simulation. She has over 15 years experience developing
statistical generation algorithms for dialogue, including methods that both
adapt to the user and express the system's personality, and thirty years of
experience developing dialogue systems. She has worked in industry as well as academia, including developing dialogue systems and evaluation methods for dialogue at AT&T Labs Research.